About The Position

The General Service Technician is an hourly position that may be full-time or part-time, based on business needs. The role performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. Technicians are expected to provide exceptional 5 Star service by communicating vehicle issues and proposed solutions effectively and meeting guest expectations for service timing and quality. The position also supports inventory management and general store upkeep, follows safety and compliance procedures, completes required training, and operates and maintains equipment safely. Other duties may be assigned as required.

Requirements

  • Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.

Nice To Haves

  • High school diploma or equivalent is preferred.

Responsibilities

  • Perform basic vehicle services and repairs efficiently in accordance with Monro operating standards.
  • Perform tire services, including wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
  • Perform vehicle services, including lubrication, oil changes, basic maintenance such as replacing bulbs, wiper blades, and filters, and battery testing and installation.
  • Complete the Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
  • Assist with inventory management, including pulling tires and parts, unloading, and stocking inventory.
  • Assist with general store duties and keep the store clean, maintained to Monro standards, and guest-ready.
  • Perform services in accordance with Monro safety standards, including wheel torque and oil safety and compliance procedures.
  • Test-drive vehicles in accordance with Monro’s Road Test policy and dedicated test-drive routes while following local traffic and safety laws.
  • Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards, and consistently use required safety practices.
  • Maintain technical knowledge and proficiency by timely completing required Monro University training courses and modules.
  • Safely operate, use, and maintain equipment according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
  • Perform other duties as assigned and required.

Benefits

  • Performance-based incentives
  • Paid vacation and holidays for full-time teammates
  • Reimbursement for ASE certifications
  • 401(k) eligibility immediately upon hire
  • Direct deposit
  • Employee discounts
  • Healthcare, vision, and dental coverage for full-time teammates
  • Employee Access Perks
  • Career advancement opportunities
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service