Automotive General Service Technician - Store 1571

Monro Inc.•Oviedo, FL

11d

About The Position

The General Service Technician is an hourly, full-time or part-time position based on business needs. This role performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The technician is expected to provide exceptional 5 Star service through effective communication of vehicle issues and proposed solutions, while meeting guests’ expectations for service quality and timing. Monro is a U.S. automotive service and tire dealer with nearly 1,100 shops in 32 states and 16 tire and auto service brands. The company describes its approach as people-first and emphasizes teamwork, guest relationships, honesty, integrity, and career advancement.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
High school diploma or equivalent is preferred.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Perform basic vehicle services and repairs accurately, efficiently, and in accordance with Monro operating standards.
Perform tire services, including wheel removal, balancing, patch or plug repairs, tire changing, mounting and installation, and TPMS service and repair.
Perform vehicle services such as lubrication, oil changes, basic maintenance, bulb, wiper blade and filter replacement, battery testing, and battery installation.
Complete the Courtesy Inspection process on every guest vehicle; identify, document, and communicate additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
Assist with general store duties and maintain a clean store that is in guest-ready condition and meets Monro standards.
Perform services in accordance with Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
Test-drive vehicles in accordance with Monro’s Road Test policy, use designated test-drive routes, and observe local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards; consistently use required safety practices.
Maintain technical knowledge and proficiency by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely and according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.