Automotive General Service Technician - Store 920

Monro Inc. • Fallston, MD

10d

About The Position

The General Service Technician is an hourly position that may be full-time or part-time based on business needs. The role performs basic vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The technician is expected to deliver exceptional 5 Star guest service by communicating vehicle issues and proposed solutions effectively and meeting guest expectations for service timing and quality.

Requirements

• Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.

Nice To Haves

• High school diploma or equivalent.

Responsibilities

• Perform basic vehicle services and repairs accurately and efficiently in accordance with Monro standards of operation.
• Perform tire services, including wheel removal, balancing, patch or plug repairs, tire changes, mounting, installation, and TPMS service and repair.
• Perform vehicle services, including lubrication, oil changes, basic maintenance such as bulb, wiper blade, and filter replacement, and battery testing and installation.
• Complete Monro’s Courtesy Inspection on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
• Assist with inventory management, including pulling tires and parts, unloading, and stocking inventory.
• Assist with general store duties and maintain the store in excellent, clean, guest-ready condition according to Monro standards.
• Perform services in accordance with Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
• Test-drive vehicles according to Monro’s Road Test policy, use dedicated test-drive routes, and observe local traffic and safety laws.
• Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards, and consistently use required safety practices.
• Maintain technical knowledge and proficiency by completing required Monro University training courses and modules on time.
• Operate, use, and maintain equipment safely in accordance with Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
• Perform other duties as assigned and required.

Benefits

• Performance-based incentives
• Paid vacation and holidays for full-time teammates
• Reimbursement for ASE certifications
• 401(k) eligibility immediately upon hire
• Direct deposit
• Employee discounts
• Healthcare, vision, and dental coverage for full-time teammates
• Employee Access Perks
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED