Automotive General Service Technician - Store 124

Monro Inc.•North Canton, OH

13d

About The Position

The General Service Technician is an hourly, full-time or part-time position based on business needs. The role performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The technician is expected to provide exceptional 5 Star service by communicating vehicle issues and proposed solutions effectively and meeting guest expectations for service timing and quality. The technician performs tire and basic vehicle services, completes courtesy inspections, assists with inventory and general store duties, and follows company safety, environmental, and operating procedures. The role also includes road-testing vehicles, maintaining technical proficiency through required training, and safely operating and maintaining equipment.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.

Nice To Haves

High school diploma or equivalent is preferred.

Responsibilities

Perform basic vehicle services and repairs accurately and efficiently in accordance with Monro standards of operation.
Perform tire services, including wheel removal, balancing, patch or plug repairs, tire changes, mounting, installation, and TPMS service and repair.
Perform vehicle services, including lubrication, oil changes, basic maintenance such as replacing bulbs, wiper blades, and filters, and battery testing and installation.
Complete Monro’s Courtesy Inspection process on every guest vehicle; identify, document, and communicate additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
Assist with general store duties and keep the store clean, maintained, and guest ready according to Monro standards.
Perform services in accordance with Monro safety standards, including Wheel Torque, oil safety, and compliance procedures.
Test-drive vehicles in accordance with Monro’s Road Test policy, use designated test-drive routes, and observe local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards; consistently use required safety practices.
Maintain technical knowledge and capabilities by completing required Monro University training courses and modules on time.
Safely operate, use, and maintain equipment according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.