Automotive General Service Technician - Store 722

Monro • Ellicott City, MD

13d

About The Position

The General Service Technician performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. This hourly position may be full-time or part-time, based on business needs. The technician is expected to provide exceptional service through effective communication of vehicle issues and proposed solutions, while consistently meeting guests’ expectations for timing and quality.

Requirements

• Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
• High school diploma or equivalent is preferred.

Nice To Haves

• High school diploma or equivalent.

Responsibilities

• Perform basic vehicle services and repairs accurately and efficiently according to company standards.
• Perform tire services, including wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
• Perform vehicle services such as lubrication, oil changes, basic maintenance, bulb, wiper blade, and filter replacements, battery testing, and battery installation.
• Complete the Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
• Assist with inventory management, including pulling tires and parts, unloading, and stocking inventory.
• Assist with general store duties and maintain the store in clean, guest-ready condition according to company standards.
• Perform services in accordance with safety standards and procedures, including wheel torque and oil safety and compliance procedures.
• Test-drive vehicles according to the company’s Road Test policy, using designated routes and observing local traffic and safety laws.
• Follow company policies and procedures and applicable governmental standards, environmental codes, and ANSI/OSHA standards.
• Consistently use required safety standards established in training, policies, and procedures.
• Maintain technical knowledge and proficiency by completing required company training courses and modules on time.
• Operate, use, and maintain equipment safely according to company and manufacturer guidelines, including lifts, welders, and brake lathes.
• Perform other duties as assigned and required.

Benefits

• Performance-based incentives.
• Paid vacation and holidays for full-time teammates.
• Reimbursement for ASE certifications.
• 401(k) eligibility immediately upon hire.
• Direct deposit.
• Healthcare, vision, and dental coverage for full-time teammates.
• Employee discounts.
• Employee Access Perks.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED