Automotive General Manager

Ken Garff Automotive Group • Kailua-Kona, HI

2d • $120,000 - $240,000

About The Position

Aloha Kia Kona, a Ken Garff Automotive Dealership, is seeking a General Manager who aligns with the company’s core values of respect, intelligence, greatness, honesty, and teamwork. The General Manager leads dealership operations to achieve business goals, develop employees, strengthen manufacturer and vendor relationships, represent the dealership in the community, and support a positive customer experience. The role includes oversight of financial reporting, loss prevention, compliance, employee development, and customer complaint resolution. Evening, holiday, and weekend work hours are required.

Requirements

• At least 2 years of experience as a dealership General Manager or equivalent management/manufacturer experience.
• Must be able to provide references upon request.
• Strong knowledge of the automotive industry and project-planning fundamentals.
• Proven ability to lead departments and work cross-functionally across business units.
• Self-directed, with a demonstrated ability to accomplish business goals and deliver results.
• Strong interpersonal and communication skills.
• Ability to interpret instructions provided in written, oral, diagram, or schedule form.
• Ability to write routine reports and correspondence.
• Ability to understand, align with, and consistently embody the brand and company values.
• Ability to assess current conditions against the vision, prioritize initiatives, and move the dealership forward in a timely manner.
• Ability to motivate and engage dealership employees while modeling desired behaviors.
• Ability to create and communicate effective plans through organized structures and routines for the dealership, departments, and employees.
• Advanced problem-solving skills.
• Ability to work with and through others to improve results or processes.
• Strong financial acumen, including analyzing dealership financials, assessing strengths and weaknesses, prioritizing opportunities, communicating improvements, and calculating discounts, interest, commissions, proportions, and percentages.
• Proficiency with operational technology, including Ignite Dealership Management System or similar systems, sales CRM software, and Microsoft Office products.
• Availability to work evenings, holidays, and weekends.

Responsibilities

• Drive continuous analysis, goal setting, and timely actions at the dealership to attain business goals.
• Review all new hires and approve employee compensation plans consistent with Garff standards.
• Oversee and lead brand-related dealership meetings.
• Manage Garff Management Meetings and routines to support employee communication, development, teamwork, goal setting, and accountability.
• Improve employee productivity, tenure, and engagement.
• Oversee the employee experience—including recruiting, onboarding, development, and career planning—using company recruiting and development strategies.
• Develop and mentor department heads and employees into effective brand-based leaders.
• Oversee dealership loss prevention related to EHS, OSHA, theft, fraud, P&C, compliance, and insurance claim management.
• Maintain and grow vendor partnerships aligned with company strategy and business goals.
• Develop and strengthen relationships with manufacturer partners.
• Position the dealership to represent the company in the community in keeping with its brand and culture.
• Ensure monthly financial statements are complete, accurate, and submitted to the factory on time.
• Oversee and help resolve customer complaints and CLOs in the dealership promptly.
• Stay informed about and comply with federal, state, and local regulations affecting operations.
• Carry out management responsibilities in accordance with company culture, policies, and applicable laws, while protecting the company's legal welfare.

Benefits

• Competitive compensation package, with stated average annual compensation of $120,000–$240,000+ and opportunities to earn more.
• Paid time off.
• 401(k) with company match.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Short- and long-term disability coverage.
• AD&D and life insurance.
• Year-end bonus program for all employees (Garff Giveback).
• Employee discounts on vehicle purchases, parts, service, and more.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed