Automotive General Manager
About The Position
Protech Automotive Solutions and its affiliated brands are seeking a talented, dedicated, and quality-focused General Manager to provide top-tier customer service. The General Manager is responsible for the overall operation of their center, including risk management, teammate development, client metrics, production, and administration. The role includes recognizing and retaining talented teammates, monitoring current financial performance, and reviewing prior-month financial metrics to identify opportunities and trends. The General Manager ensures that repairs are completed thoroughly, safely, and profitably in accordance with Protech’s Standard Operating Procedures, insurance-partner requirements, and industry guidelines and standards.
Requirements
- At least 3 years of management experience in the automotive industry or a mobile business.
- Valid driver’s license and eligibility for coverage under the company insurance policy.
- Must be at least 21 years of age.
- Must pass all pre-employment screenings, including background and motor vehicle record checks.
- Advanced understanding of estimates.
- Prior experience with OEM.
- Advanced understanding and knowledge of repair processes and procedures, including the scanning process.
- Ability to understand written and verbal instructions.
- Ability to prioritize competing tasks and adapt to a fast-paced environment.
- Ability to provide personable, friendly customer service to internal and external customers.
- Ability to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds.
- Must be eligible to work in the U.S. without restrictions.
Responsibilities
- Oversee the overall operation of the center, including risk management, teammate development, client metrics, production, and administration.
- Reward, recognize, and retain talented teammates.
- Monitor current financial performance metrics and review prior-month metrics to identify opportunities and trends.
- Ensure vehicle repairs are performed thoroughly, safely, and profitably in accordance with company procedures, insurance-partner requirements, and industry guidelines.
Benefits
- Benefits from Day 1.
- Industry-comparable pay, paid weekly.
- Paid vacation and holidays, accruing from day one.
- Career growth opportunities, with promotion from within.
- Paid skilled training and certifications, including I-CAR and ASE.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
