Automotive Finance Manager - Hilton Head Honda

Group 1 Automotive, Inc.•Bluffton, SC

20h•Onsite

About The Position

Hilton Head Honda, part of Group 1 Automotive, is seeking an experienced Finance Manager to join their high-performing team. This role involves overseeing the dealership's customer loan origination and approval process, establishing and maintaining strong relationships with lenders, and recruiting, hiring, and developing associates for the Financial Services Department. The manager will be responsible for maintaining accurate financial reports, determining customer financing needs, presenting various products like warranties and insurance, and finalizing transactions ethically while maintaining high productivity. Key performance indicators include meeting monthly forecasts for finance and insurance income, penetration levels, and customer satisfaction. The position also requires accurately preparing all transaction-related paperwork and submitting it to the Accounting Department in a timely manner, enhancing overall customer satisfaction, and supervising financial services associates to ensure departmental goals are met. The company values integrity, transparency, professionalism, teamwork, and respect.

Requirements

Must have automotive finance management experience.
Must have a proven track record of good CSI and good performance.
Proficient at operating a personal computer including Microsoft Office: E-mail, Excel and Word.
Ability to work independently and be self-motivated.
Great attitude with high-energy personality.
Excellent customer service skills.
Professional appearance and work ethic.
Strong attention to detail.
Ability to work well in a process driven environment.
Outstanding communication skills in both verbal and written.
High school diploma or equivalent.
Valid driver license in the state that you will work and a good driving record.

Nice To Haves

College degree or experience preferred.

Responsibilities

Oversee dealership customer loan origination and approval process.
Establish and maintain strong relations with our lenders.
Recruit, hire and develop associates for the Financial Services Department.
Maintain accurate monthly, quarterly and year-end reports.
Determine the customers need for financing and explore payment options.
Establish a positive relationship with customers as they are presented products and services.
Present warranties, credit insurance, GAP insurance and other beneficial products offered by the dealership.
Secure and finalize transactions in a legal and ethical manner while maintain a high level of productivity.
Meet monthly forecast for finance and insurance income, penetration levels and customer satisfaction.
Accurately prepare all federal, state, and dealer paperwork related to the transaction and submits to the dealerships Accounting Department in a timely manner.
Enhance customer satisfaction during the entire purchase experience.
Supervise the financial services associates to ensure individual and department goals are met.
Demonstrates behaviors consistent with the Companys Values in all interactions with customers, co-workers and vendors.