Automotive Express/Lube Technician

BMW Dealer Careers•O'fallon, IL

About The Position

Newbold BMW in O'Fallon, Illinois, is seeking an Automotive Express/Lube Technician to join its service team. The technician receives and completes dispatched repair orders, diagnoses vehicle issues, estimates labor, time, and parts, and performs efficient, high-quality repairs on automotive systems in accordance with Center and Factory standards. The role includes checking the quality and completeness of repairs, documenting work, keeping the workspace organized, and communicating with Service Advisors and Parts Department employees. The technician also participates in ongoing BMW training to build expertise in BMW technologies and processes, and is expected to demonstrate the employer’s values and provide a strong customer experience.

Requirements

  • High school diploma or equivalent.
  • Valid driver’s license in the applicable state, or ability to obtain one upon relocation, and a good driving record.
  • Strong mechanical and electrical diagnostic aptitude and willingness to learn and absorb BMW training.
  • Basic computer skills.
  • Excellent customer-service skills.
  • Own basic automotive tool set.
  • Professional appearance and work ethic.
  • Authorization to work in the United States.
  • Completion of pre-employment testing, including drug, background, and motor vehicle reports.

Nice To Haves

  • One to two years of experience as an automotive service technician or experienced line technician preferred.
  • Experience with any luxury OEM; BMW experience in an OEM or independent shop is a plus.
  • Automotive technical training or trade school degree strongly preferred.
  • ASE certifications strongly considered and applicable to the BMW Technician Certification process.

Responsibilities

  • Receive and carry out dispatched repair orders.
  • Perform diagnostic services and troubleshoot vehicles to determine repair needs.
  • Provide labor, time, and parts estimates for repair services.
  • Perform high-quality, efficient repairs on automotive systems, including engines, steering, suspension, brakes, and air conditioning, in accordance with Center and Factory standards.
  • Perform quality-control checks to ensure vehicle repairs are complete.
  • Complete required repair-service paperwork and documentation.
  • Maintain an organized, clean workspace and account for dealership and personal tools.
  • Communicate directly and efficiently with Service Advisors and Parts Department employees.
  • Participate in ongoing BMW training and education programs.
  • Demonstrate behaviors consistent with the employer’s values in all interactions.
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