Automotive Experienced Technician - Store 1598

Monro•Lehigh Acres, FL

About The Position

The Automotive Experienced Technician conducts basic vehicle diagnostics and performs routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The role is expected to deliver exceptional 5 Star guest service by communicating vehicle issues and proposed solutions effectively and meeting expectations for service timing and quality. Technicians are paid through a flat-rate, performance-based system, earning $25.00–$40.00 per hour based on experience and teammate productivity. Pay is based on a set amount for each eligible task completed. The position may be full-time or part-time and is an hourly position based on business needs.

Requirements

High school diploma or equivalent.
Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
Current valid driver’s license and a satisfactory Motor Vehicle Report (MVR).
Own a basic set of tools or participate in Monro’s tool purchase program.

Nice To Haves

ASE certification.
State Inspection license, where applicable.

Responsibilities

Perform basic vehicle diagnostics to identify required repairs.
Complete the Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Audit courtesy inspections performed by General Service Technicians.
Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
Assist with general store duties and maintain the store in excellent, clean, guest-ready condition according to Monro standards.
Perform services in accordance with Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
Test drive vehicles according to Monro’s Road Test policy, using dedicated test drive routes and following local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards.
Consistently use required safety practices established in training, policies, and procedures.
Maintain technical knowledge and capabilities by timely completion of required Monro University training courses and modules.
Operate, use, and maintain equipment safely and according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.