Automotive Detail Shop Manager
About The Position
Xcite Automotive is seeking an Automotive Detail Shop Manager for partner dealerships in Novi, Michigan. The manager leads the daily functions of a detail shop location and is responsible for customer service, labor, and quality. The role oversees detailers and car washer attendants on behalf of the company and reports directly to the District Manager. It requires professional automotive detailing experience and the ability to manage workflow in a fast-paced dealership environment. The manager should be organized and reliable, and able to step in and detail vehicles as needed. The position includes supervising and coaching employees, managing daily operations and scheduling, supporting hands-on detailing, ensuring vehicles meet dealership-ready standards, maintaining supplies and equipment, enforcing safety and company policies, collaborating with dealership teams, and improving efficiency and turnaround time. Regular weekend availability, including Saturdays and/or Sundays, is required. Xcite Automotive is a fast-growing automotive service and software-based company that helps dealerships prepare vehicles for the frontline. Founded in 2007, it provides on-site vehicle marketing and reconditioning solutions to more than 1,300 dealerships nationwide and has over 1,000 employees. Xcite Automotive states that it provides equal employment opportunities and complies with applicable nondiscrimination laws.
Requirements
- At least 2 years of professional automotive detailing experience, including interior and exterior detailing.
- Prior supervisory, lead, or assistant manager experience in a shop, dealership, or reconditioning environment.
- Strong knowledge of detailing products, tools, and safety practices.
- Availability to work Saturdays and/or Sundays as part of the regular schedule.
- Ability to work in a fast-paced environment and support dealership workflow.
- Strong communication, organizational, and leadership skills.
Nice To Haves
- Experience as a Detail Shop Manager, Assistant Manager, or Lead Detailer.
- Background in dealership operations or reconditioning services.
- Ability to train and mentor detailers on best practices and quality standards.
- Strong problem-solving and time management abilities.
Responsibilities
- Assist with supervising and coaching detail shop employees.
- Oversee daily operations, scheduling, and shift coverage.
- Perform hands-on automotive detailing as needed to support workflow.
- Ensure vehicles meet dealership-ready quality standards before delivery.
- Maintain inventory of detailing products, chemicals, and equipment.
- Monitor and enforce safety procedures, company policies, and quality control.
- Collaborate with dealership managers and internal teams to meet production goals.
- Identify process improvements to increase shop efficiency and turnaround time.
Benefits
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Career growth opportunities within the company.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
