Automotive Dealership Title Clerk

Ocean Mazda Roswell•Roswell Township, SD

1h•Onsite

About The Position

Ocean Mazda Roswell is seeking an experienced, organized, and detail-oriented Automotive Dealership Title Clerk to join our Accounting Department. The Title Clerk will be responsible for processing vehicle titles, registrations, tags, lien documentation, and related paperwork for new and pre-owned vehicle transactions. We are looking for an individual who understands automotive dealership title procedures, is familiar with Georgia Department of Revenue requirements, and can manage multiple transactions while maintaining accuracy and meeting deadlines. The ideal candidate is dependable, highly organized, and comfortable communicating with customers, lenders, government agencies, and dealership personnel to resolve title and registration matters. Previous automotive dealership title processing experience is required.

Requirements

Previous automotive dealership Title Clerk experience required.
Experience processing new and used vehicle titles and registrations.
Working knowledge of vehicle title and registration procedures.
Familiarity with Georgia Department of Revenue and county tag office requirements.
Experience processing lien documentation, lien releases, and title transfers.
Ability to review and verify vehicle deal documentation.
Strong organizational skills and attention to detail.
Ability to manage multiple transactions and meet established deadlines.
Proficiency with Microsoft Office applications, including Excel and Outlook.
Experience using automotive dealership management systems.
Excellent written and verbal communication skills.
Ability to maintain confidentiality of sensitive customer and financial information.
Strong problem-solving and follow-up skills.
Dependable attendance and punctuality.
Professional and team-oriented attitude.

Nice To Haves

Previous title processing experience at a franchised automotive dealership.
CDK dealership management system experience strongly preferred.
Experience with Georgia Electronic Title and Registration (ETR) systems.
Experience processing out-of-state vehicle titles and registrations.
Experience with trade-in title processing and lien payoffs.
Experience reconciling title and registration schedules.
Familiarity with automotive dealership accounting procedures.
Experience coordinating with lenders, tag agencies, and state motor vehicle departments.

Responsibilities

Process new and used vehicle titles and registration paperwork accurately and in a timely manner.
Prepare and submit title applications and supporting documentation in accordance with Georgia Department of Revenue requirements.
Process vehicle registrations, license plates, temporary operating permits, and tag transfers as applicable.
Review vehicle purchase and sale documentation for completeness and accuracy.
Verify vehicle identification numbers (VINs), ownership information, lienholder details, and other required information.
Ensure title and registration documents are properly completed and submitted within applicable deadlines.
Process title transactions for retail, wholesale, trade-in, and dealership-owned vehicles.
Handle out-of-state title and registration transactions as required.
Maintain accurate records of pending, processed, and completed title transactions.
Monitor outstanding title applications and follow up on unresolved items.
Process lienholder information and lien documentation for financed vehicle transactions.
Coordinate with financial institutions regarding title requirements and lien perfection.
Review lien releases and supporting documentation for trade-in vehicles.
Follow up on outstanding titles and lien releases.
Research and resolve title discrepancies, missing documentation, and lien-related concerns.
Ensure title documentation is consistent with the information contained in the vehicle deal.
Review vehicle deal jackets to ensure required title and registration documents are complete.
Work closely with Sales, Finance & Insurance (F&I), and Accounting personnel to resolve documentation issues.
Verify that title and registration fees are accurately documented.
Assist with reconciling title and registration transactions and related accounting schedules.
Track outstanding title paperwork and communicate delays or missing information.
Maintain organized files for completed and pending transactions.
Assist Accounting Management with title-related reports and reconciliations.
Identify documentation discrepancies and promptly communicate necessary corrections.
Communicate professionally with customers regarding missing or required title and registration documentation.
Coordinate with county tag offices, the Georgia Department of Revenue, lenders, and other agencies as necessary.
Respond to title and registration inquiries promptly and accurately.
Follow up on outstanding paperwork and unresolved title issues.
Assist with resolving title concerns that could delay registration or vehicle ownership documentation.
Maintain confidentiality of customer financial and personal information.
Follow applicable federal and state requirements governing vehicle titles and registrations.
Maintain accurate records and supporting documentation for all title transactions.
Ensure title applications and related documents are submitted within required timeframes.
Monitor pending transactions and identify potential compliance concerns.
Follow dealership policies, internal controls, and established procedures.
Protect sensitive customer information and maintain appropriate document security.
Assist with internal reviews and audits involving title documentation.
Perform other duties as assigned by the Controller or Accounting Management.