Automotive Customer Service Team Member

Tuffy Tire & Auto 10013Grand Haven Charter Township, MI
$16 - $24Onsite

About The Position

We firmly believe that our success is a direct reflection of our dedication to customer service. If you consider yourself to be an outgoing, self-motivated customer friendly individual with a customer-focused attitude and work ethic, Tuffy is the right team for you.

Requirements

  • Maintain a positive, energetic attitude throughout the day.
  • Ability to learn and implement our customer service systems
  • Ability to learn computer software.
  • Strong organizational skills.
  • Valid driver’s license with an acceptable driving record

Nice To Haves

  • Automotive experience is not required.
  • Willing to train good people.

Responsibilities

  • This position is the first team-member to connect with incoming customers, and the last to communicate with them on their way out.
  • Answer phones.
  • Schedule appointments.
  • Cash customer out.
  • Provide a high-level of customer satisfaction.

Benefits

  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
  • Flexible Scheduling with the possibility of a 4 day work week.
  • Paid Holidays and Paid Time Off.
  • Careers Advancement Opportunities - we are always looking to promote from within!
  • Closed on Sundays
  • Competitive Compensation with bonus incentives
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