Automotive Collision Center Manager (7857)

Team Automotive GroupSwansboro, NC
$100,000 - $130,000Onsite

About The Position

We are a well-established, highly respected collision repair facility seeking a driven leader to oversee daily operations, elevate team performance, and deliver an exceptional customer experience. This is an opportunity to join a growing organization that values leadership, operational excellence, and continuous improvement. If you have a proven track record of managing a successful body shop or collision center and are passionate about building teams, improving profitability, and delivering top-quality repairs, we want to hear from you.

Requirements

  • 5+ years of collision center, body shop, or auto repair management experience
  • Demonstrated success leading teams and improving operational performance
  • Strong knowledge of collision repair processes, insurance claims, DRP relationships, and repair planning
  • Exceptional leadership, communication, and problem-solving skills
  • Experience managing budgets, workflow, productivity, and customer satisfaction metrics
  • Proficiency with CCC ONE or comparable collision management software

Nice To Haves

  • ASE Certifications
  • I-CAR Training or Certification
  • Valid Driver's License

Responsibilities

  • Overseeing daily collision center operations to ensure repairs are completed safely, efficiently, and to the highest quality standards
  • Driving shop productivity, cycle time performance, profitability, and customer satisfaction
  • Leading, coaching, and developing estimators, technicians, painters, and support staff
  • Building strong relationships with insurance adjusters, DRP partners, vendors, and customers
  • Managing parts procurement, inventory control, and quality assurance processes
  • Monitoring KPIs and implementing strategies to improve operational performance
  • Resolving customer concerns professionally while maintaining a superior customer experience
  • Ensuring compliance with safety regulations, company policies, and industry standards
  • Partnering with senior leadership to achieve growth objectives and business goals

Benefits

  • 401(k) with Company Match
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Performance-based bonus opportunities
  • Commission opportunities
  • Career growth and advancement potential
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