Automotive Body Shop Estimator/ Advisor

Modern Toyota Body Shop•Winston-Salem, NC

3d•Onsite

About The Position

Modern Collision Center of Winston-Salem is looking for an experienced Automotive Body Shop Estimator / Advisor to join their team. This role is for a customer-focused, organized, detail-oriented individual passionate about the automotive industry, offering an opportunity to build a career with a respected, family-owned automotive organization. The company, Modern Automotive Network, has a long-standing reputation since 1933 for setting industry trends, investing in innovative facilities, representing diverse automotive brands, and delivering world-class customer service. As a fourth-generation family-owned business, Modern is committed to treating employees and customers with respect, doing the right thing every day, and providing exceptional value. Joining Modern Collision Center means becoming part of a professional team that values people, quality, and doing the job right.

Requirements

2+ years of experience in an automotive service dealership preferred
Exceptional customer service skills
Strong organizational and follow-up abilities
Excellent written and verbal communication skills
Strong attention to detail and ability to manage multiple priorities
Ability to occasionally lift up to 70 lbs.

Responsibilities

Inspect damaged vehicles and determine the extent of structural, body, mechanical, and interior damage.
Prepare accurate estimates for labor, parts, refinishing, and other necessary repairs.
Appraise vehicle damage to determine repair costs for insurance claim settlements.
Determine whether damaged parts should be repaired or replaced.
Evaluate repair feasibility versus total-loss considerations and vehicle market value.
Determine salvage value when a vehicle is considered a total loss.
Prepare insurance forms, repair estimates, and recommendations.
Review repair estimates with the Body Shop Manager or Foreman.
Work collaboratively to resolve differences in repair-cost assessments, including coordinating additional appraisals when necessary.
Estimate costs associated with repainting, special-purpose conversions, or customization of undamaged vehicles.
Provide professional, responsive customer service throughout the repair process.
Perform other duties as assigned.