Automotive BDC Representative

Modern Automotive Network • Winston-Salem, NC

1d • Onsite

About The Position

The Automotive BDC Representative at Modern Automotive Network is responsible for handling inbound calls, texts, and emails, scheduling appointments for customers, and following up with leads and existing customers. The role requires delivering an exceptional customer experience, working closely with sales and service teams, and building relationships while meeting performance goals. This is a career opportunity within a family-owned company that values attitude, work ethic, and customer service.

Requirements

• Positive, energetic, and engaging personality.
• Strong communication and customer service skills.
• Professional appearance and attitude.
• Looking for a long-term career.
• Team player who enjoys a fun, supportive environment.
• Willingness to learn—experience is a plus but not required.

Responsibilities

• Answer inbound calls, texts, and emails.
• Schedule appointments for customers.
• Follow up with leads and existing customers.
• Deliver an exceptional customer experience.
• Work closely with the sales and service teams.
• Build relationships while meeting performance goals.

Benefits

• FREE Employee Health Insurance
• Monthly Performance Bonus Potential
• Competitive Hourly Pay
• 401(k) with Company Match
• Paid Time Off & Paid Holidays
• Employee Vehicle Purchase Program
• Career Advancement Opportunities
• Flexible Scheduling

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed