Automotive Assistant & Service Managers

Mavis Tire Supply•New Paltz, NY

8h•Onsite

About The Position

Put your career into high gear with Mavis Tires & Brakes at Discount Prices! We're looking for full-time Automotive Assistant and Service Managers to join Team Mavis at one or our state-of-the-art automotive service and retail tire sales centers in the Wappingers Falls, NY area. With over 2,000 retail locations, Mavis is one of the largest tire sales and automotive repair chains in the United States. About the Position of Assistant Manager As a future leader of Mavis, the Assistant Manager supports the Store Manager to ensure each Mavis retail location operates efficiently, safely and effectively. Using fundamental leadership skills, Assistant Managers are responsible for enforcing established policies, procedures and standards, scheduling mechanics/technicians' work, managing outside orders, ensuring the quality and timely completion of jobs, meeting customer expectations, and the safety of team members. About the Position of Service Manager The Service Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services. In addition, to ensure complete customer satisfaction by delivering timely completion of high-quality vehicle repair and maintenance, Service Managers must direct the workflow of Mechanics, Alignment Technicians and Tire Technicians and stage vehicle repair/maintenance work. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.

Requirements

1 year of experience and/or training in automotive parts and/or tire sales, OR 1 year of experience and/or training in automotive repairs/maintenance, or any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position.
Must be at least 18 years of age.
Must be legally authorized to work in the United States.

Responsibilities

Supports the Store Manager to ensure each Mavis retail location operates efficiently, safely and effectively.
Enforces established policies, procedures and standards.
Schedules mechanics/technicians' work.
Manages outside orders.
Ensures the quality and timely completion of jobs.
Meets customer expectations.
Ensures the safety of team members.
Assists customers with tire selections.
Recommends necessary under-car repair services.
Delivers timely completion of high-quality vehicle repair and maintenance.
Directs the workflow of Mechanics, Alignment Technicians and Tire Technicians.
Stages vehicle repair/maintenance work.
Communicates directly with customers.
Assesses customer needs.
Provides information regarding requested and/or necessary automotive repairs and maintenance.
Ensures customers are satisfied with their in-store experience.
Strives to meet customer expectations.