Remote/Local Automation Tester (15+)

InnoSoul•Hartford, CT

19h•Remote

About The Position

The State of Connecticut Paid Family and Medical Leave Insurance Authority (the "Authority") has an anticipated opening for an experienced Software Quality Assurance (QA) Analyst. This role is responsible for designing, executing, and documenting complex test plans to ensure the delivery of high-quality software applications on the basis of their functionality, accessibility, useability, and performance. In this position, supervision is received. The successful candidate will report to the Quality Assurance IT Manager. About the Authority: The Paid Family and Medical Leave Insurance Authority is a quasi-governmental agency formed by statute and signed into law by Governor Ned Lamont in 2019. Its mission is to help Connecticut's workforce navigate health challenges and life changes with greater financial security. Through a trust funded by employees, the Authority makes benefits payments to eligible employees when either the employee or their family member takes a leave from work to care for themselves or a family member.

Requirements

Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience
6+ years' experience with in information technology (IT) operations, programming or systems/software development
3+ years' experience with QA testing
AGILE – Agile Development Methodology Proficient (4-6 Years)
Communication skills both verbal and written Proficient (4-6 Years)
Software Troubleshooting Proficient (4-6 Years)
Team work Proficient (4-6 Years)
MicrosoftOffice Proficient (4-6 Years)
NVDA/Axe/JAWS (must)
Salesforce/Mulesoft
Jira
Confluence/DevOps/WebEx/Xray
smoke/regression/performance/load/accessibility/API/integration testing
AGILE experience

Nice To Haves

Experience with testing, including smoke testing, accessibility testing, regression testing and performance testing
Experience in developing product knowledge and translating business and technical requirements into testing needs
Experience with the technical capabilities of cloud-based platforms, such as Salesforce and Mulesoft
Experience with automated testing tools
Experience with Agile methodology, including tools such as Jira, Confluence, DevOps and Xray Test Management
Interpersonal skills, with a demonstrated ability to work cooperatively with teams to deliver excellent results and maintain a collegial work environment.
Keen attention to detail.
Strong analytical skills.
Verbal and written communication skills.
Demonstrated ability to share authority and responsibility in high stakes, complex and fast-moving work environment.
Project and time management skills, including a high level of organization, attention to detail, and follow-through, while balancing and prioritizing multiple activities and responsibilities.
Relationship-building skills and ability to inspire collaboration, including success in working in teams, projects, and people towards action through persuasion.
Ability to be professionally engaged, present, and on-camera using virtual face-to-face technologies (MS Teams, Zoom, WebEx, chat, etc.)
Demonstrated experience engaging in creative problem solving and taking initiative, while utilizing a solutions-oriented approach and exhibiting flexibility and good judgement in a complex organizational ecosystem.

Responsibilities

Gain a full understanding of the capabilities of the CT Paid Leave platform
Design and maintain a robust library of test cases for all platform functionality
Test across a variety of platforms, browsers and devices to align with stakeholder expectations, technical requirements and user stories
Regularly execute a variety of functional and non-functional tests, including smoke, regression, performance/load, accessibility and API/integration testing
Utilize assistive technology, such as NVDA, Axe or JAWS, to perform accessibility testing.
Leverage automated testing tools to enhance test coverage and efficiency
Identify, document and track bugs found using Jira. This will require root cause analysis and suggesting solutions, as well as validating fixes
Assist in defining acceptance criteria for work items within the team
Collaborate with product owners, developers and business stakeholders to understand requirements being tested and proactively provide suggestions that would improve the system and user experience
Support users and/or stakeholders participating in User Acceptance Testing
Provide live or recorded demonstrations as needed for various users, stakeholders or partners
Assist in training new team members
Participate in Agile ceremonies, providing feedback from a QA perspective and advocating for both system quality and user experience throughout the development lifecycle
Regularly identify opportunities to improve testing efficiency through test automation by collaborating with the Quality Assurance IT Manager, Software Quality Assurance Automation Engineer and DevOps Engineer
Proactively support all efforts to make the user experience consistent, accessible and intuitive
Utilize interpersonal communication skills, with a demonstrated ability to collaborate, build trust and offer constructive feedback in a collegial work environment
Engage in a remote work environment, including regular participation in on-camera video calls during team meetings or partner interactions