Automation Technician 2 - Operations Support

WesTech Engineering • South Salt Lake, UT

7d • Hybrid

About The Position

The Automation Technician 2 provides hands-on automation support for Operations, Rentals, Pilots, Startup, Commissioning, and Customer Support. The role independently troubleshoots routine and moderately complex PLC, HMI, instrumentation, networking, communications, and control-system issues while following WesTech automation standards. It supports system testing, startup, commissioning, and operational readiness, and escalates major programming, architecture, integration, or development needs to Automation Engineering.

The role responds to Operations and customer requests, supports operating facilities and temporary treatment systems, performs checkout and testing, and completes approved PLC and HMI modifications. It works with cross-functional teams and provides field feedback to improve standards and readiness. Travel is approximately 40–60%, with after-hours or on-call support as business needs require. Candidates may be required to pass pre-employment and periodic screenings, including background checks, drug and alcohol tests, or other assessments.

Requirements

• 3–6 years of related experience in industrial automation, controls, instrumentation, electrical systems, startup, or commissioning.
• Technical degree, trade-school training, military technical training, industry certification, or equivalent practical experience.
• Working knowledge of PLCs, HMIs, instrumentation, industrial networking, communications, and electrical control systems.
• Ability to independently resolve routine and moderately complex issues and recognize when escalation is needed.
• Ability to read electrical drawings, control schematics, I/O documentation, network diagrams, and technical manuals.
• Strong problem-solving, communication, documentation, and customer-support skills.
• Ability to travel approximately 40–60% and provide occasional night, weekend, or holiday support as needed.
• Must be able to work at a desk with a computer and phone system.
• Some lifting may be involved, up to 50 lbs.
• May be required to be clean-shaven for proper respiratory equipment.

Nice To Haves

• Experience with water or wastewater treatment, rental systems, pilot systems, or other industrial process equipment.
• Hands-on PLC and HMI programming or field-modification experience.
• Experience with startup, commissioning, panel testing, Factory Acceptance Testing, or operator training.
• Knowledge of alarm management, control sequencing, industrial networking, and automation best practices.
• Experience identifying recurring issues and improving standards, documentation, testing, or project handoffs.

Responsibilities

• Respond to Operations and customer support requests and drive assigned issues through resolution.
• Troubleshoot PLCs, HMIs, instrumentation, networks, communications, electrical controls, and related process issues remotely and onsite.
• Support operating facilities, rental assets, pilot units, temporary treatment systems, outages, and abnormal operating conditions.
• Provide startup and commissioning support, including system checkout, I/O validation, alarm and interlock testing, and sequence verification.
• Participate in panel testing and Factory Acceptance Testing and verify system functionality before deployment.
• Complete approved PLC and HMI modifications within established standards and document the work performed.
• Work closely with Operations, E&I, Mechanical, Commissioning, Automation Specialists, and team leadership.
• Provide field feedback and recommend improvements to standards, documentation, testing, handoffs, and startup readiness.
• Participate in after-hours or on-call support as business needs require.
• Travel approximately 40–60% to customer sites, operating facilities, rental deployments, startups, commissioning activities, and testing events.

Benefits

• Competitive salary and performance-based annual bonuses
• Dollar-for-dollar 401(k) match of 6%
• Flexible work hours and hybrid schedules with remote work options
• Comprehensive health and wellness benefits package with an onsite medical facility
• Company HSA contribution
• Paid parental leave
• Employee Assistance Program
• Company-paid life insurance, accidental death and dismemberment, and long-term disability
• PTO plan and paid holidays
• Tuition reimbursement
• Company celebrations, summer parties, volunteer opportunities, games, prize drawings, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed