Automation Specialist

MCNAUGHTON MCKAY GROUPFarmers Branch, TX
Onsite

About The Position

The Automation Specialist serves as a domain expert in areas such as programmable controllers (PLC/PAC), safety control systems, associated input/output (I/O) modules, industrial computers, human machine interface (HMI), Ethernet/IP networks, security products, and the software required to interface with them, including Studio 5000, FactoryTalk Historian, AssetCentre, TransactionManager, ThinManager, communications, and analytics software. This role is a pre-sales technical and commercial resource for customers and The Reynolds Company sales team, responsible for launching new and existing Software and Controls products and technologies. The specialist provides selection and design advice for Rockwell Automation products, differentiates solutions from competitors, and develops and implements the Software and Controls Business Plan for sales growth in conjunction with Rockwell Automation and Reynolds Company leadership. They will also work with Rockwell Automation’s Software and Controls Field Business Leads to provide feedback on target accounts, sales growth opportunities, technical and commercial information, new products, promotions, competition, and assistance when required. Participation in account planning and sales strategy focusing on new customer acquisition and existing customer expansion is also a key part of this role.

Requirements

  • Bachelor of Science in Engineering –OR– equivalent combination of skills, experience, or education
  • Studio 5000 programming experience with knowledge of Ethernet/IP is a must.
  • Intermediate/advanced computer skills, specifically with Excel/Outlook/Word/CRM
  • 4 years of experience/knowledge of applying Rockwell Automation’s products or equivalent competitive solutions
  • Must have and maintain a valid driver’s license.
  • Demonstrates ability to work independently and be self-motivated.
  • Ability to travel regularly through assigned territory.
  • Some overnight travel is required.
  • Experience with ERP and CRM business systems.
  • Ability to determine customer needs and to follow through on commitments.
  • Retain and convey a positive attitude in challenging circumstances.
  • Good technical writing & presentation skills with ability to present Rockwell Automation’s value proposition to mid / large size groups of customers (external and internal) both commercially and technically.
  • The ability to demonstrate strong interpersonal communication skills, multi-tasking, detail, and deadline oriented in a fast-paced environment, strong internal and external customer service skills.

Nice To Haves

  • HMI, Industrial Computer and Visualization programming experience preferred.
  • Historian, dashboarding and analytics software.
  • Knowledge of CMMS and what an ERP system is.
  • Knowledge of electrical practices, and design considerations
  • Understanding of Motion Control systems is a plus.

Responsibilities

  • Serve as domain expert around Software and Controls business and continuously build competency around it and related products and solutions.
  • Act as a pre-sales technical and commercial resource for customers and The Reynolds Company sales team for Software and Controls business.
  • Responsible for launching new and existing Software and Controls products and technologies to Reynolds Company sales team and customers, including product training, demonstration, competency, working with the marketing team, and target account identification with the sales team.
  • Provide selection and design advice for mainly Rockwell Automation products in common configurations and leverage the proper Rockwell Automation resources, as needed.
  • Differentiate products/solutions from competition and promote the differences as meaningful benefits to the customer.
  • Identify and demonstrate technology solutions for customer applications.
  • Responsible for developing and implementing the Software and Controls Business Plan for sales growth in conjunction with Rockwell Automation and Reynolds Company leadership and co-workers.
  • Work with Rockwell Automation’s Software and Controls Field Business Leads to provide feedback regarding target accounts and sales growth opportunities, technical and commercial information, new products, promotions, competition, and assistance when required.
  • Participate in account planning and sales strategy focusing on new customer acquisition and existing customer expansion.
  • Be comfortable influencing customers on the value of The Reynolds Company and Rockwell Automation solutions versus competition.
  • Coordinate sales teaming efforts required to identify and close account conversions and target sales opportunities.
  • Motivate, support, and lead inside and outside sales teams to proactively implement the business plan.
  • Analyze market conditions, develop an annual business plan, and coordinate its implementation.
  • Administer and implement marketing, promotion programs, and product launches from Rockwell Automation product businesses.
  • Understand market conditions, competitive forces, determine market share, and identify opportunities for growth.
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