Automation Specialist PLC and HMI Products
About The Position
To be one of the automation specialists within McNaughton-McKay to work with Sales and vendors in the development of marketing activities and support strategies for assigned technologies. This role serves as a technical resource responsible for the sales support of assigned technologies, developing relationships with Sales and decision-makers within strategic accounts. The specialist will monitor technology trends, develop marketing strategies with Sales, document activities, and leverage relationships to add value. They will also establish relationships with vendors as the technical liaison for sales and support, participate in contract development, and manage appropriate inventory product mix and levels for assigned technologies. Post-sale responsibilities include managing product availability and ESG requirements, training inside and technical support personnel, educating sales staff, and developing/maintaining the information and support infrastructure for assigned technology products. Service responsibilities involve qualifying customer assistance levels for product and integration issues, creating required service procedures, and developing vendor service/support strategies.
Requirements
- Bachelor’s degree in Electrical or Mechanical Engineering required.
- 3+ years of engineering experience required.
- Product knowledge of assigned technology products.
- Thorough knowledge of strategic customer applications.
- Proven analytical, organizational and communication skills.
Nice To Haves
- 5+ years of professional engineering experience will be considered in lieu of meeting the educational requirement.
Responsibilities
- Serve as a technical resource for sales support of assigned technologies.
- Develop relationships with Sales and decision-makers within strategic accounts.
- Monitor technology trends and their implementation at strategic accounts.
- Develop marketing strategies with Sales to promote assigned technologies.
- Document activities with strategic accounts.
- Leverage relationships and documented activities to add value at strategic accounts.
- Establish relationships with vendors as the technical liaison for sales and support.
- Participate in the development of contracts and agreements with vendors.
- Manage appropriate inventory product mix and levels for assigned technologies.
- Manage product availability and ESG requirements for assigned technology products.
- Train inside and technical support personnel on assigned technology products.
- Educate sales staff on assigned technology products.
- Develop and maintain the information and support infrastructure for assigned technology products.
- Qualify the level of assistance provided to customers with product and integration issues.
- Create required service procedures to support assigned technology products.
- Develop vendor service/support strategies for assigned technology products.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
