Automation Specialist PLC and Automation Controls

MCNAUGHTON-MCKAY ELECTRIC CO•Greenville, SC

21d•Onsite

About The Position

The Automation Specialist works within McNaughton-McKay Electric Co.’s Engineering department as a technical resource for assigned automation technologies. The specialist works with Sales and vendors to develop marketing activities and support strategies, build relationships with strategic accounts and technology vendors, and manage product availability, training, service procedures, and support infrastructure. The position reports to the Engineering Manager and has no direct reports. The work is performed in a normal office environment and requires some overnight travel.

Requirements

Bachelor’s degree in Electrical or Mechanical Engineering, or 5+ years of professional engineering experience in lieu of the educational requirement.
At least 3 years of controls engineering experience.
Product knowledge of assigned technology products.
Thorough knowledge of strategic customer applications.
Proven analytical, organizational, and communication skills.

Responsibilities

Support sales of assigned technologies and develop relationships with Sales personnel and decision-makers at identified strategic accounts.
Monitor technology trends evaluated and implemented at strategic accounts.
Develop marketing strategies with Sales to promote assigned technologies at strategic accounts.
Document activities with strategic accounts and use those relationships and records to provide value-added support.
Serve as the technical liaison between Sales and vendors of assigned technologies; establish vendor relationships and participate in developing vendor contracts and agreements.
Manage appropriate inventory product mix and levels for assigned technologies.
Manage availability of assigned technology products and address identified strategic account requirements and ESG requirements.
Train inside and technical support personnel on assigned technology products, and educate sales staff about those products.
Develop and maintain the information and support infrastructure required for assigned technology products.
Qualify the level of assistance provided to customers with product and integration issues.
Create service procedures and develop vendor service and support strategies for assigned technology products.