Automation Maintenance Technician

Gifthealth•Columbus, OH

16h•Onsite

About The Position

At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Reporting to the Automation Manager, the Automation Maintenance Technician provides hands-on support for the operation, maintenance, and troubleshooting of automated systems and equipment that power pharmacy fulfillment operations. This role helps ensure automated equipment runs reliably and safely to support high-volume prescription fulfillment. We are seeking an Automation Maintenance Technician to partner closely with Automation Specialists, engineering, and pharmacy operations teams to minimize downtime, maintain equipment performance, and support compliant, high-quality operations. This position plays an important role in keeping automated systems running smoothly as the business grows.

Requirements

Associate's degree or technical/vocational certification in automation, electronics, mechatronics, industrial maintenance, or related field (Required)
1-3 years of experience maintaining or troubleshooting automated production or material handling equipment (Required)
Knowledge of mechanical and electrical troubleshooting principles; preventive maintenance practices; and basic automation and production workflow concepts (Required)
Knowledge of Lockout/Tagout (LOTO) and electrical safety practices (Required)
Attention to detail and documentation skills, including CMMS use (Required)
Ability to follow SOPs and safety protocols (Required)
Communication and collaboration skills with technicians, specialists, and engineers (Required)
Ability to work in fast-paced, high-growth environments (Required)
Must be able to stand, walk, bend, and move around production equipment for extended periods
Must be able to lift and move equipment components as needed (up to 50 lbs.)
Must be able to work safely near moving machinery and follow all required PPE protocols
Must be able to work on a computer to document maintenance activities

Nice To Haves

Bachelor's degree in a related engineering field (Preferred)
Automation, electrical, or PLC-related technical certification (e.g., Allen-Bradley/Rockwell, Siemens, journeyman electrician license, or NIMS industrial maintenance certification) (Preferred)
OSHA 10 or OSHA 30 certification (Preferred)
Experience with PLCs, robotics, or industrial control systems (Preferred)
Experience in healthcare, pharmacy, medical device, or regulated manufacturing environments (Preferred)
Knowledge of PLCs, robotics, or automated production systems (Preferred)
Knowledge of pharmacy, healthcare, or regulated manufacturing environments (Preferred)

Responsibilities

Performs routine inspection, preventive maintenance, and calibration of automated fulfillment equipment and robotics
Troubleshoots and repairs mechanical, electrical, and PLC-controlled equipment issues to minimize downtime
Follows Lockout/Tagout (LOTO), arc-flash, and other electrical safety procedures when servicing automated equipment
Supports installation, testing, and commissioning of new automated equipment and system upgrades
Documents maintenance activities, equipment performance, and downtime incidents using the CMMS (Computerized Maintenance Management System) and in line with SOPs
Tracks spare parts usage and flags reorder needs to support parts availability
Partners with Automation Specialists and Engineers to escalate complex issues and support root cause analysis
Assists with training staff on proper use and basic troubleshooting of automated systems
Monitors equipment KPIs (uptime, error rates) and flags trends to the Automation Manager
Follows all safety, quality, and regulatory procedures during equipment operation and maintenance