Automation Maintenance Manager
About The Position
The role coordinates and performs corrective and reactive maintenance on automated equipment during the assigned shift, working with leadership and site teams to troubleshoot equipment, software, and incident-management issues. The position supports customer operations, helps maximize equipment uptime, and provides customer service and training on equipment and related systems to maintenance technicians and, at times, the customer. The position also manages maintenance work orders through a computerized maintenance management system (CMMS), coordinates replacement parts and defective-part returns, assists with complex troubleshooting and root-cause analysis, prepares root-cause documentation, contributes to customer equipment-status reporting, and supports safe operations in warehouse, distribution, manufacturing, and industrial environments. Work combines office-based and field-based activities and may require support for off-shift operations and emergency response.
Requirements
- Vocational school, related military experience, or equivalent job experience.
- 2–5 years of experience in at least three of these areas: software development (preferably logistics-related); controls development (preferably conveyor or similar equipment); AMR, AGV, or SDV installation, configuration, and service; mechanical installation and integration (preferably on high-automation projects); client service and troubleshooting; facilities management; parts management; or project management.
- Clear and effective communication that builds client trust and satisfaction.
- Ability to read blueprints, schematics, and wiring diagrams to extract technical information.
- Exceptional interpersonal and client-service skills, along with strong communication skills.
- PC software and hardware literacy and basic computer networking skills.
- Self-starter who is well organized and able to work independently without on-site supervision.
- Ability to work amid frequent changes in activities and priorities.
- Ability to move frequently throughout warehouse, distribution, manufacturing, and industrial environments; climb stairs and ladders and access elevated equipment platforms; and stand, walk, bend, reach, and perform inspections for extended periods.
- Ability to occasionally lift and carry maintenance tools, parts, and equipment.
Responsibilities
- Coordinate and schedule corrective and reactive maintenance on assets using the CMMS, and ensure work orders transferred from other shift leadership teams are completed as required.
- Coordinate with the customer’s parts support team to obtain replacement parts, organize parts needed for repairs, and arrange return of defective parts required by the OEM.
- Assist with requests for information concerning systems managed by KPI.
- Assist with in-depth troubleshooting of complex system-operation issues and communications with other material handling systems.
- Conduct root-cause analysis of asset failures to help prevent recurrence, and prepare RCA documentation for review by the customer and KPI leadership.
- Train LTS RM technicians and customers, when needed, on equipment support, recovery, maintenance, and system communications.
- Collaborate with internal leadership teams on equipment-status metric reporting provided to the customer.
- Manage CMMS work orders, including their timely and accurate creation, updating, and completion.
- Practice safe work habits and follow KPI and customer safety rules.
- Support off-shift operations and emergency-response activities as required.
Benefits
- Competitive wages paid weekly.
- Access to up to 50% of earned wages before payday through a partnership with Stream.
- Associate discounts.
- Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
- Time off, including vacation, holidays, and sick pay, subject to eligibility requirements.
- Training, career growth, and development opportunities.
- Inclusive work environment with colleagues who reflect the communities served.
- Benefits may include vision, disability and life insurance, PTO/vacation pay or flexible time off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401(k) eligibility).
- Associates in this position may be eligible for a quarterly bonus.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
