COO Solutions Technology - Automation Hub Lead

Citi • Jersey City, NJ

6d • $170,000 - $300,000 • Onsite

About The Position

The Automation Hub Lead is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to establish and implement new or revised application systems and programs in coordination with the Technology Team. The overall objective of this role is to drive applications systems analysis and programming activities.

The COO Technology organization delivers and modernizes the core technology platforms that enable Citi’s operating model. Partnering closely with the COO leadership team, it drives enterprise transformation through simplification, digitization, automation, and strong controls. The organization plays a critical role in embedding AI at scale to improve resilience, efficiency, and risk management across Central Operations and Controls. Solutions Technology ensures strategic development of applications for consistent execution and reuse across business lines. Automation Hub is a framework to leverage the full breadth of automation technologies to streamline processes, gain efficiency and improve quality, to create new operating models that support business speed and agility.

Requirements

• 15+ years of relevant experience
• 8-10+ years of managerial experience
• PMP Certification, MBA, Specific to business Licenses and other
• Experience with financial products
• Working knowledge of the industry and competitors’ products and services
• Advanced knowledge of strategic direction of the function within relevant part of the business
• Proficient computer skills with a focus on Microsoft Office applications
• Demonstrated leadership, management, and development skills
• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

Responsibilities

• Manage/develop multiple teams of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) as well as ensure team adheres to best practices and process
• Develop vision for team around roles and responsibilities, and structure team to ensure greatest impact, efficient use of resource, and alignment to business structures
• Prepare and present regular team/project reviews to senior management and business leaders
• Drive the design and development of system architecture, work with end-users of the systems, and enhance the quality of deliverables
• Ensure staff follows Citi documented policy and procedures as well as maintain desktop procedures and supporting documentation for filings on a current basis and in comprehensive manner
• Monitor and manage approach/end results, budgeting, planning, policy formation, and contribute to future strategy of the area(s)
• Ensure change is managed with appropriate controls, documentation, and approvals including implementation of new and revised regulatory reporting requirements
• Research and resolve issues, provide recommendations, and escalate to senior management as needed
• Manage and maintain all disaster recovery plans, oversee appropriate testing, and provide permit-to-operate for new applications
• Lead and deliver local staff forums, present global, regional, and location news and updates to engage team in the progress of organization
• Contribute to defining and implementing best practices and processes for the department and ensure transparency and consistency across teams
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager