Automation Field Service Technician

Premier Automation LLCMonroeville, PA
Onsite

About The Position

Premier Automation is seeking an Automation Field Service Technician in Monroeville, PA. This role involves troubleshooting and maintaining industrial automation systems, including PLCs, HMIs, drives, sensors, and related equipment. Responsibilities include performing software updates and interfacing with robotic equipment to ensure safe, efficient, and continuous operation for clients. The company is open to training individuals with a foundation of relevant experience and a genuine interest in automation.

Requirements

  • Working knowledge of PLC programming and industrial control systems
  • Experience with communication protocols such as Ethernet/IP, Profinet, and Modbus
  • Ability to read and interpret electrical diagrams and control panel layouts
  • Familiarity with industrial networking and signal tracing
  • Ability to operate standard hand tools and diagnostic equipment such as multimeters
  • Customer service and communication skills, with the ability to represent the company professionally during on-site service visits
  • Basic computer skills, including Microsoft Word, Outlook, and Excel
  • Must have or be able to obtain valid travel documents (Real ID and passport)
  • Applicants must be legally authorized to work in the United States. The company is not able to provide sponsorship for employment visas.
  • Employment is conditional on passing a background check and drug screening, subject to applicable laws and regulations.

Nice To Haves

  • Associate degree in a related technical field such as Electrical Technology, Engineering Technology, Robotics, or similar discipline strongly preferred
  • Knowledge in TIA Portal, Studio 5000, or RSLogix software is considered a bonus
  • 3+ years of experience in manufacturing or process automation environments

Responsibilities

  • Diagnose and repair automation system faults, including PLC ladder logic and I/O issues
  • Modify, upload, and troubleshoot PLC programs (Siemens, Allen-Bradley, etc.)
  • Configure and support HMI systems
  • Perform system backups
  • Interface with drives, sensors, and robotic equipment to ensure full system functionality
  • Maintain compliance with safety regulations and industry standards
  • Serve as a key point of contact for customers during service calls, maintaining professionalism and clear communication throughout each visit
  • Document all service work thoroughly, including system changes, performance notes, follow-up recommendations, and service reports for internal teams

Benefits

  • Comprehensive medical coverage with 100% company-paid deductible
  • Dental and vision insurance
  • 401(k) with employer match and immediate vesting
  • Company-paid life insurance and short-term disability coverage
  • Paid time off (PTO)
  • 10 paid company holidays
  • Paid sick leave
  • Parental leave for growing families
  • Company-provided tools
  • Boot allowance
  • Education assistance for ongoing professional development
  • $1,000 employee referral bonuses
  • Employee wellness programs
  • Flexible work arrangements
  • Company truck or vehicle allowance provided
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