Automation Engineering Lead

Goodwill Industries of Central Texas•Austin, TX

37d

About The Position

Goodwill Central Texas is seeking a hands-on Automation Engineering Lead to guide and implement automation initiatives across the organization. This role works directly with business units, including Retail Operations, Workforce Advancement, HR, Finance, and Administrative Services, to identify inefficiencies, streamline processes, improve data availability, and reduce manual workload. The role also participates in evaluating tools and systems to support operational needs, and in ensuring data accessibility for reporting and decision-making. This is a player–coach position: responsible for both execution and strategic leadership, while mentoring and supporting the junior automation role.

Requirements

Strong experience designing and implementing Power Automate workflows.
Exposure to or experience with Power Apps.
Solid grasp of business process analysis and optimization.
Familiarity with Azure Synapse or similar data processing tools.
Experience enabling business reporting and data accessibility.
Exposure to Dynamics 365 or similar ERP systems.
Strong stakeholder communication and facilitation skills.

Nice To Haves

Experience working with data in formats such as JSON, CSV, and Excel.
Exposure to Entra ID or Azure AD identity workflows.
Familiarity with Power BI or data visualization/reporting workflows.
Exposure to Python for basic automation scripting.
Experience in retail, logistics, distributed operations, or nonprofit environments.

Responsibilities

Work closely with departments to understand workflows and identify practical automation opportunities.
Document current processes and lead initiatives to optimize them prior to automation.
Facilitate discussions and workshops to capture business needs and requirements.
Design end-to-end workflow solutions using Power Automate and Power Apps.
Establish standards, practices, and governance for Power Platform usage.
Lead the architecture of enterprise automations in alignment with organizational priorities.
Build and maintain data workflows using Azure Synapse.
Surface relevant data for business reporting and analytics.
Support automated data feeds into Power BI or other reporting tools.
Ensure data accuracy, governance, and consistency across sources.
Evaluate and recommend tools, platforms, and vendors for enterprise solutions.
Assess system compatibility with Dynamics 365, Synapse, and Power Platform.
Support enterprise technology choices with ROI, efficiency, and integration impact analysis.
Support automation for user provisioning, role assignment, and offboarding through Entra ID.
Help standardize access control and identify processes across systems.
Provide direction and guidance to the Business Automation Analyst.
Promote a culture of automation-thinking and process improvement.
Support cross-department collaboration and communication.