Automation Engineer 5 (ServiceNow automation platform)

U.S. Bank • Saint Paul, MN

7d • $119,765 - $140,900 • Hybrid

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Requirements

• Bachelor's degree, or equivalent work experience
• 10 or more years of relevant work experience with programming concepts, development logic or automating highly complex processes

Nice To Haves

• Strong experience with ServiceNow Development, including Flow Designer, IntegrationHub, Service Portal, Service Catalog, CMDB, ITSM, ITOM, Business Rules, and Script Includes.
• Proficiency in Python Development for infrastructure automation, workflow orchestration, and enterprise application development.
• Experience building and supporting REST APIs, JSON, XML, and enterprise system integrations.
• Hands-on experience with GitLab, source control, CI/CD pipeline development, automated testing, and deployment automation.
• Knowledge of JavaScript and ServiceNow scripting for application customization and workflow automation.
• Experience automating enterprise network technologies, including SD-WAN, Routing, Switching, Firewalls, Load Balancers, and DNS Services.
• Understanding of Agile Development, DevSecOps practices, Infrastructure as Code (IaC), and software delivery lifecycles.
• Strong analytical, troubleshooting, and problem-solving skills with experience supporting governance, compliance, security, and operational automation initiatives.

Responsibilities

• Design, develop, and support network automation solutions that streamline service delivery, network operations, and infrastructure management across enterprise environments.
• Build and maintain ServiceNow applications, workflows, and integrations using Flow Designer, IntegrationHub, Catalog Items, Business Rules, Script Includes, and Service Portal capabilities.
• Develop Python-based automation services and reusable frameworks that improve operational efficiency, scalability, and service reliability.
• Create and support REST API integrations between ServiceNow and enterprise platforms to enable automated provisioning, asset management, compliance validation, and reporting.
• Automate processes across SD-WAN, routing, switching, firewalls, load balancing, DNS, and cloud networking services.
• Develop and maintain GitLab CI/CD pipelines, automated testing frameworks, and deployment processes following Agile and DevSecOps best practices.
• Design self-service solutions and workflow orchestration capabilities that reduce manual engineering effort and accelerate service delivery.
• Partner with network, security, and governance teams to implement automated compliance, attestation, approval, audit, and policy enforcement workflows.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree