Automation Engineer (RPA)

HearstCharlotte, NC

About The Position

Hearst Technology is looking for an Automation Engineer (RPA) to join our enterprise applications team. The RPA Engineer will be responsible for analyzing business processes, gathering requirements, translating them into technical specifications, and working closely with the RPA development team to ensure successful implementation of automations. The ideal candidate will have a passion for innovation, strong collaboration skills, and a customer-focused approach. They should have experience working with Agile methodologies and have experience or familiarity with UiPath.

Requirements

  • Bachelor's Degree in a technical discipline (or equivalent work experience)
  • 3-5 years of experience with coordinating and facilitating various milestones and gates of development releases for promotion into higher environments, including pre-production and production
  • 3-5 years of experience with the development and support of RPA solutions.
  • Ability to translate business needs into effective and detailed user stories, requirements, and acceptance criteria
  • UiPath Advanced Developer Certified
  • Experience with Agile development methodologies
  • Experience with designing test plans and User Acceptance Testing (UAT)
  • Ability to communicate with both technical and non-technical audiences
  • Analytical and good at time management
  • Strong problem-solving skills
  • Curiosity about new technologies and excited to find ways to implement them in the work

Responsibilities

  • Collaborate with business stakeholders to identify, assess, and implement automation opportunities that improve efficiency, quality, and user experience.
  • Design, develop, and test automation workflows using UiPath and related automation technologies.
  • Deploy RPA components, including bots, robots, development tools, code repositories, and logging tools.
  • Integrate automation solutions with enterprise applications, APIs, databases, and cloud services.
  • Identify and document process improvements that significantly reduce workflows or improve work-life quality for HTS employees and supporting teams
  • Designing process improvements or process re-engineering and recommending the elimination of steps.
  • Work closely with business analysts, developers, and stakeholders to understand process requirements and changes.
  • Monitor existing RPA solutions in Production Environment to ensure smooth runs.
  • Perform routine maintenance and updates to RPA systems and applications.
  • Investigate and troubleshoot issues with RPA processes and resolve related incidents in a timely manner to minimize the Business disruption.
  • Analyze RPA processes to identify performance bottlenecks and recommend improvements.
  • Maintain detailed documentation of RPA processes, configurations, and troubleshooting steps.
  • Update knowledge bases and support documentation for future reference.
  • Provide technical support to end-users for issues related to RPA bots and processes.
  • Collaborate closely with developers to implement the requirements and perform functional testing
  • Stay up-to-date on the latest process and IT advancements to automate and modernize systems
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