Automation & AI Engineer

Martell Ventures • Kelowna, BC

3d • Onsite

About The Position

The Martell Group is seeking an Automation & AI Engineer to own the automation backbone for Martell Media. This role involves managing pipelines from Stripe to CRM to access management, powering AI infrastructure for coaching products, and generating daily reports for the CEO. The company has recently migrated from GoHighLevel to HubSpot and is looking for someone to maintain, improve, and develop new automations and AI features. This is an AI-first environment where the engineer will enable colleagues to solve their own problems by building systems and patterns. The role requires a systems thinker, a player-coach, an AI-native builder, someone with a triage brain, and a fast learner.

Requirements

• 5+ years of experience building Python services in production.
• Systems Thinker: You see the whole and the parts at the same time. When a Zap misfires, you trace it Stripe → Relay.app → MySQL → HubSpot → Slack and find the seam where data broke — not just the immediate error. You design for the next engineer and the next two years, not just today’s ticket.
• Player-Coach: Your teammates’ coding language is English. You meet them where they are, level up their leverage, and turn “can you check this for me?” into “here’s how you can check it yourself next time.”
• AI-Native Builder: You live in Claude Code / Cursor / Copilot. You’ve shipped production features using LLM APIs (not just played with ChatGPT). You know when to use an agent, when to use a deterministic script, and when to use no code.
• Triage Brain: Comfortable holding reactive Tier 1 support, scheduled deep work, and occasional firefighting in the same day. You prioritize fast and don’t melt down when the queue is mixed.
• Fast Learner: The stack is broad and the business is dynamic. You read code, docs, and Slack threads and become productive in days, not weeks.

Nice To Haves

• Prior solo-developer or small-team experience (no engineering team to lean on)
• HubSpot administration (workflows, properties, brand-level config)
• Twilio A2P 10DLC compliance familiarity
• Domain expertise in coaching, e-learning, or community businesses
• Experience with the post-migration cleanup phase of a CRM platform move

Responsibilities

• Operate the customer lifecycle automation suite: Stripe payments → HubSpot CRM → Mighty Networks access, covering onboarding, offboarding, upgrades, and renewals
• Own and evolve internal services: daily revenue reporting, AI pipelines, donation and renewal page backends, video/event integrations (Vimeo, Zoom, Telegram), and customer renewal monitoring
• Build production AI features: Dan Martell’s coaching context system (and the evals that keep it honest), a Chrome-extension sales copilot for Revio CRM grounded in closed-won conversation patterns, and conversation classification pipelines via the Anthropic Batch API
• Run HubSpot ops: workflow maintenance, property management, brand configuration, marketing contact tier optimization, API integrations for executive reporting
• Maintain compliance + deliverability: SalesMsg / Twilio A2P 10DLC, DKIM/ SPF/DMARC, marketing email IP health
• Multiply the team’s leverage: turn one-off requests into repeatable patterns, and build the tooling that prevents the next question
• Ship new automations + AI features: find the biggest constraint slowing the team, elevate it with code, then find the next one

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed