Automatic Door Service Technician

The Overhead Door•Houston, TX

5d•Onsite

About The Position

Join Our Team! – Automatic Door Service Technician We are looking for a skilled and motivated Automatic Door Service Technician to support our customers throughout an assigned territory. This mobile, field-service position requires regular travel to customer sites to diagnose issues, perform repairs, and complete preventive maintenance on automatic door systems. Throughout your service territory, you will work closely with customers to provide reliable solutions and exceptional service, building strong relationships through technical expertise, professionalism, and a commitment to quality. The successful candidate will take pride in delivering outstanding customer experiences while ensuring equipment operates safely and efficiently.

Requirements

High school diploma or GED required
Mechanical and electrical skills required; troubleshooting experience
Ability to read and interpret safety rules, manuals, and procedures; write basic reports; and communicate clearly with customers and team members
Able to perform basic math and read a tape measure
Strong problem‑solving skills with the ability to follow written, verbal, diagram, or schedule-based instructions
Valid driver’s license & Clean driving record required
AAADM certification (ANSI 156.10 & 156.19)

Responsibilities

Assist and perform maintenance efficiently and effectively on door equipment including automatic doors, entrance doors, handles and closers.
Diagnose malfunctioning equipment by applying knowledge of system and unit operations to determine the cause and scope of the failure.
Work with dispatch team and other departments
Understand the safe use of equipment and tools in compliance with OSHA standards.
Completes work orders on computer-based documents according to established procedures
Project a positive image when interacting customers, employees and management in a cooperative, supportive and courteous manner.
Communicate and work with the parts and sales departments to ensure the customer’s needs are being met; immediately report any potential customer issues that need to be addressed and communicate positively and courteously with our customers.
Travel throughout coverage area during workday.
Drive safely and efficiently from point to point in service area.
Proactively support our safety program and initiatives, comply with all safety policies and procedures and ensure utilization of safe work practices on site, in the warehouse and in the office.
Performs work in a variety of customer environments including exposure to elements and in-climate weather.
All other duties assigned