Auto Verifications Specialist

OneMain Financial•Tempe, AZ

3d•Onsite

About The Position

The Auto Verifications Specialist supports the auto finance process by reviewing and validating customer and loan documentation to ensure accuracy, completeness, and compliance with company policies and regulatory requirements. This role is ideal for someone who is detail-oriented, organized, customer-focused, and enjoys solving problems.

Requirements

High school diploma or GED
1 year of customer service experience
Strong attention to detail, communication and organizational skills
Customer-focused with an investigative mindset and commitment to accuracy
Technical aptitude and ability to work effectively in a team environment
Working knowledge of Microsoft Office Suite, including Excel and Word

Nice To Haves

Experience in financial services, lending, automotive or document review
Experience working in a fast-paced environment with multiple priorities

Responsibilities

Review and verify customer and loan documentation for accuracy and compliance
Resolve missing information by communicating with customers, dealerships, and internal partners
Research and resolve documentation discrepancies
Utilize internal systems to accurately process and maintain information
Deliver excellent service while collaborating with team members and business partners

Benefits

Health and well-being options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days’ vacation per year, prorated based on start date)
Paid sick leave as determined by state or local ordinance (prorated based on start date)
11 Paid holidays (4 floating holidays, prorated based on start date)
Paid volunteer time (3 days per year, prorated based on start date)

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