Auto Total Loss Adjuster
About The Position
United Automobile Insurance Company (UAIC), a family-owned and established organization since 1989, is seeking a Total Loss Adjuster to join their Auto Claims Team. This is a fully remote opportunity for licensed adjusters, with a preference for candidates located in the Southeast US (FL, GA, or TX highly desirable). UAIC is one of the largest privately held property and casualty insurance companies in the United States, known for its commitment to quality service, disciplined underwriting, and strategic claims handling. They invest significantly in personnel and technology to ensure maximum efficiency and specialized operations, leading them to be a market leader in every state where they operate.
Requirements
- Adjusters license required.
- At least 1 – 3 years of insurance industry experience, claims processing, or a related field is preferred.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to multitask and prioritize work effectively in a fast-paced environment.
- Familiarity with industry-specific software and tools for valuation and estimation.
- Analytical thinking and problem-solving skills.
- Attention to detail and accuracy in assessments.
- Ability to remain objective and impartial in assessing losses.
- Strong negotiation and conflict resolution abilities.
- Time management and organizational skills.
Nice To Haves
- Active License in FL, GA or TX highly desirable.
- Bachelor's degree in business or a related field preferred. Experience in lieu of degree considered.
Responsibilities
- Evaluate claims and make determinations on properties, vehicles, or assets declared a total loss.
- Conduct thorough investigations and assess damage.
- Estimate the value of the loss.
- Negotiate settlements with policyholders.
- Calculate total loss values.
- Explain offers to policyholders.
- Secure total loss paperwork from customers.
- Communicate with lienholders.
- Review insurance policies to understand coverage limits and exclusions.
- Utilize industry-standard valuation methods, software, and tools to determine fair market value.
- Gather information from policyholders regarding loss circumstances and ensure necessary documentation is provided.
- Provide clear and detailed explanations of total loss valuation and settlement offers.
- Collect and ensure all necessary total loss claim paperwork is completed and submitted by policyholders.
- Liaise with lienholders or other relevant parties to facilitate the settlement process.
- Prepare detailed reports outlining assessment findings, valuation, and recommended settlement amounts.
- Ensure all claim documentation and records are accurate, complete, and comply with company and regulatory standards.
- Keep up to date with industry trends, legal regulations, and best practices related to total loss assessment.
- Provide exceptional customer service by addressing policyholder concerns and questions.
Benefits
- 401(k) Retirement Savings Plan with employer match.
- Comprehensive Medical, Prescription Drug, Vision, and Dental Insurance
- Paid Time Off, Holidays, and Leave programs.
- Flexible spending accounts
- Basic Life Insurance and Voluntary Life/ADD
- Voluntary Short Term and Long-Term Disability
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
