Auto Adjuster

AllstateUniondale, MA
Remote

About The Position

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. The Claims Inside Auto Analyst II is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority. We are seeking an Auto Adjuster to join our Northeastern team. This role will primarily manage claims in New York, Maine, Massachusetts, and Connecticut. The ideal candidate will bring prior claims experience and demonstrate the ability to handle claims independently from First Notice of Loss (FNOL) through resolution. The position supports specialty lines of business involving lower policy limits, complex coverage considerations, and potential MMR exposure, requiring strong organizational skills and attention to detail. We are open to candidates in the Northeastern states!

Requirements

  • Prior claims experience
  • Ability to handle claims independently from First Notice of Loss (FNOL) through resolution
  • Strong organizational skills
  • Attention to detail
  • Basic understanding of systems and technology used within the company
  • Basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
  • Authorization to work in the United States

Responsibilities

  • Applies a basic understanding of systems and technology used within the company
  • Partners to determine subrogation or fraud potential and how to handle
  • Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
  • Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
  • Begins recognizing and identifying body parts of a vehicle and other potential property damage
  • Identifies customer needs and works to meet those needs using appropriate customer service skills

Benefits

  • Incentive pay (i.e. commission, bonus, etc.) if applicable for the role
  • Opportunity to take your skills and push them to the next level
  • Opportunity to challenge the status quo
  • Opportunity to shape the future of protection
  • Opportunity to support causes that mean the most to you
  • Being part of a winning team making a meaningful impact
  • Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories
  • Consideration for employment regardless of any characteristic protected by law
  • Assistance or accommodation in completing your online application
  • Environment that fosters innovative thinking
  • Ability to explore your ideas and feel proud of the work you do
  • Family and Medical Leave Act (FMLA) provisions
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