Auto Total Loss Adjuster
About The Position
United Automobile Insurance Company (UAIC), a family-owned and established organization since 1989, is seeking a Total Loss Adjuster to join their Auto Claims Team. UAIC is one of the largest privately held property and casualty insurance companies in the United States, known for its commitment to quality service, disciplined underwriting, and strategic claims handling. This is a fully remote opportunity for licensed adjusters, with a preference for candidates located in the Southeast US with active licenses in FL, GA, or TX. The role involves evaluating claims for properties, vehicles, or assets declared a total loss, conducting investigations, assessing damage, estimating value, and negotiating settlements. The adjuster will calculate total loss values, explain offers, secure necessary paperwork from customers, and communicate with lienholders.
Requirements
- Adjusters license required.
- At least 1 – 3 years of insurance industry experience, claims processing, or a related field is preferred.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to multitask and prioritize work effectively in a fast-paced environment.
- Familiarity with industry-specific software and tools for valuation and estimation.
- Analytical thinking and problem-solving skills.
- Attention to detail and accuracy in assessments.
- Ability to remain objective and impartial in assessing losses.
- Strong negotiation and conflict resolution abilities.
- Time management and organizational skills.
Nice To Haves
- Active License in FL, GA or TX highly desirable.
- Experience in lieu of degree considered.
Responsibilities
- Review insurance policies to understand coverage limits and exclusions.
- Utilize industry-standard valuation methods, software, and tools to determine fair market value.
- Gather information from policyholders regarding loss circumstances and ensure necessary documentation is provided.
- Accurately calculate total loss values based on assessment findings and company policies.
- Provide clear explanations of total loss valuation and settlement offers to policyholders.
- Collect and ensure all necessary total loss claim paperwork is completed and submitted by policyholders.
- Negotiate fair and reasonable settlements with policyholders.
- Liaise with lienholders or other relevant parties to facilitate the settlement process.
- Prepare detailed reports outlining assessment findings, valuation, and recommended settlement amounts.
- Ensure all claim documentation and records are accurate, complete, and comply with company and regulatory standards.
- Keep up to date with industry trends, legal regulations, and best practices related to total loss assessment.
- Provide exceptional customer service by addressing policyholder concerns and questions.
Benefits
- 401(k) Retirement Savings Plan with employer match.
- Comprehensive Medical, Prescription Drug, Vision, and Dental Insurance
- Paid Time Off, Holidays, and Leave programs.
- Flexible spending accounts
- Basic Life Insurance and Voluntary Life/ADD
- Voluntary Short Term and Long-Term Disability
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
