Auto Skip Tracer

MEI Group•Arlington, TX

1d•Onsite

About The Position

MEI Auto Finance is seeking a detailed-oriented and results-driven Skip Tracer to join the team. This role is responsible for locating customers with delinquent auto loans through investigative research, skip tracing tools, and various data sources to support vehicle recovery efforts. The ideal candidate has prior backend collections experience, strong analytical and problem-solving skills, and the ability to thrive in a fast-paced environment while maintaining accuracy, compliance, and productivity.

Requirements

Minimum 2 years of prior backend skip tracing collections experience is a requirement for this position.
Team oriented.
Ability to thrive and work in a fast-paced environment.
Goal oriented.
Proficient knowledge of FDCPA.
Excellent verbal and written communication skills.
Excellent interpersonal and organization skills.
Detail-oriented with strong problem-solving and analytical skills.
Strong ability to multitask and work independently under high pressure.
Must meet daily, weekly, and monthly individual/departmental goals.
Ability to receive, retain, and implement effective feedback.
High school diploma or GED
Must pass a background check and be authorized to work in the U.S.
Valid driver’s license and clean driving record (required)

Responsibilities

Investigate and locate customers who have defaulted on their auto loans (91+ days delinquent).
Utilize various skip tracing tools, databases, social media, and public records to gather accurate and actionable information.
Maintain regular communication with third-party repossession agents, providing real-time updates on leads, addresses, and vehicle locations.
Document all skip tracing efforts, findings, and updates in the collections management system with accuracy and timeliness.
Collaborate with internal collections staff to align skip tracing strategies with overall recovery efforts.
Monitor accounts in the skip queue and recommend next actions based on trace results and risk evaluation.
Adhere to all federal and state compliance requirements, including FDCPA and company policies.