Auto Property Damage Claims Specialist

FCIC•Oak Brook, IL

2d•Hybrid

About The Position

First Chicago Insurance Company is seeking experienced Auto Liability Claims Specialists to join their growing team. They offer competitive salaries, a first-year hiring bonus for direct applicants, excellent benefits, and growth opportunities. This role is for individuals who are career-minded and dedicated to their work. The company emphasizes compensating professionals appropriately for their experience, particularly in nonstandard auto claims. This position involves investigating, determining coverage, and evaluating auto property damage claims for prompt, courteous, and economical resolution.

Requirements

2 years previous auto liability and PD claims experience is a must.
Minimum 5 years experience in auto liability and PD claims for Hybrid consideration.
Excellent analytical, organizational, interpersonal, and communication (verbal, written, phone) skills.
General working knowledge of policies, file procedures, state rules, and regulations.
Ability to pass written examinations where required by state statutes to become a licensed Claims Adjuster.

Nice To Haves

Non-Standard Auto Claims experience.
College degree.
Prior auto claims experience.
Ability to use on-line claims system.
Bi-lingual.

Responsibilities

Review and determine the course of action on each assigned file, using technical knowledge and experience to support the final disposition of a loss.
Conduct thorough investigations and maintain accurate, relevant documentation of file activity, including coverage, liability, status, and damages.
Honor, decline, or negotiate first and third-party liability claims after completing coverage/policy investigation and analyzing damages and liability.
Work directly with internal and external customers to develop evidence and establish facts on assigned claims.
Organize, plan, and prioritize work activities to manage current assignments and ensure prompt claim conclusion.
Prepare and present claim evaluations for the appropriate settlement authority.
Notify the Underwriting Department of any adverse information discovered during the investigation.
Familiarize oneself with unfair claim practices in states where the company does business.
Conduct business with vendors professionally, maintaining reasonable expense factors and upholding the company's reputation for quality service.
Provide customer service to both internal and external customers.
Handle other duties as assigned.