Auto Physical Damage and Property Damage Claims Analyst

IAT Insurance Group•Virginia Beach, VA

3d•$41,470 - $90,270•Hybrid

About The Position

This position manages, investigates and resolves vehicle damage claims for total loss and non-total loss claims. The candidate will provide quality customer service to meet the needs of the insured, claimant, and all internal and external customers. This role works a hybrid schedule that requires working from the office Monday through Wednesday, with the option of working Thursday and Friday remotely.

Requirements

HS degree/GED with 2+ years of relevant claims experience
Appropriate claims adjuster licenses
Skilled at recognizing questionable coverage/contract situations which necessitate supervisory involvement and able to demonstrate a thorough understanding and use of basic policy/contract coverages
Strong understanding of legal, regulatory and compliance requirements
Ability to handle multiple claims work systems
Ability to set priorities and multitask in a fast-paced environment
To qualify, applicants must be authorized to work in the United States and must not require VISA sponsorship, now or in the future, for employment purposes.

Nice To Haves

Associate/Bachelor’s degree
Experience handling commercial claims
Experience handling non- total loss claims for commercial and personal lines customers

Responsibilities

Completes timely handling of auto claims (total loss and non-total loss) to ensure proper valuations, timely settlement offers and responses to counteroffers as well as proper settlement outcomes according to state statutes and regulatory policy
Compliant with Claims Best Practices to ensure claim handling discipline and superior quality
Establishes 24-hour contact and maintains appropriate contact with all involved stakeholders throughout the life of the claim file
Ensures timely and accurate reserving practices
Ensures adequacy of reserves, confirms, or denies coverage and advises policyholders and claimants as to proper course of action
Negotiates settlements within prescribed authority and explains denials to policyholders, claimants, and attorneys
Perform other duties as needed

Benefits

26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
7% 401(k) Company Match and additional Profit Sharing
Hybrid work environment
Numerous training and development opportunities to assist you in furthering your career
Healthcare and Wellness Programs
Opportunity to earn performance-based bonuses
College Loan Assistance Support Plan
Educational Assistance Program
Mentorship Program
Dress for Your Day Policy