Auto Physical Damage and Property Damage Claims Analyst

IAT Insurance Group • Virginia Beach, IL

3d • Hybrid

About The Position

This position manages, investigates and resolves vehicle damage claims for total loss and non-total loss claims. The candidate will provide quality customer service to meet the needs of the insured, claimant, and all internal and external customers. This role works a hybrid schedule that requires working from the office Monday through Wednesday, with the option of working Thursday and Friday remotely.

Requirements

• HS degree/GED with 2+ years of relevant claims experience
• Appropriate claims adjuster licenses
• Skilled at recognizing questionable coverage/contract situations which necessitate supervisory involvement and able to demonstrate a thorough understanding and use of basic policy/contract coverages
• Strong understanding of legal, regulatory and compliance requirements
• Ability to handle multiple claims work systems
• Ability to set priorities and multitask in a fast-paced environment
• To qualify, applicants must be authorized to work in the United States and must not require VISA sponsorship, now or in the future, for employment purposes.

Nice To Haves

• Associate/Bachelor’s degree
• Experience handling commercial claims
• Experience handling non- total loss claims for commercial and personal lines customers

Responsibilities

• Completes timely handling of auto claims (total loss and non-total loss) to ensure proper valuations, timely settlement offers and responses to counteroffers as well as proper settlement outcomes according to state statutes and regulatory policy
• Compliant with Claims Best Practices to ensure claim handling discipline and superior quality
• Establishes 24-hour contact and maintains appropriate contact with all involved stakeholders throughout the life of the claim file
• Ensures timely and accurate reserving practices
• Ensures adequacy of reserves, confirms, or denies coverage and advises policyholders and claimants as to proper course of action
• Negotiates settlements within prescribed authority and explains denials to policyholders, claimants, and attorneys
• Perform other duties as needed

Benefits

• 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
• 7% 401(k) Company Match and additional Profit Sharing
• Hybrid work environment
• Numerous training and development opportunities to assist you in furthering your career
• Healthcare and Wellness Programs
• Opportunity to earn performance-based bonuses
• College Loan Assistance Support Plan
• Educational Assistance Program
• Mentorship Program
• Dress for Your Day Policy

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED