Auto Parts Marketing Programs & CSC Assistant

Bumper to Bumper Auto Parts•Little Rock, AR

15h

About The Position

The Auto Parts Marketing Programs & CSC Assistant combines marketing coordination with program administration. The role supports the Certified Service Center (CSC) program and other customer and marketing programs, while maintaining databases, promotional records, program materials, mailing lists, marketing premiums and rebates, and printing functions. It provides customer service to external and internal customers and coordinates with Marketing, Sales, Accounting, vendors, stores, and other departments to complete work accurately and on time. The position also supports promotions, incentives, events, communications, billing, reporting, and special projects. The role has no supervisory responsibilities. A high school diploma or GED is required; an associate degree in Business, Business Management, Marketing, or a related field is preferred, or equivalent education and experience. Moderate to advanced knowledge of Microsoft Office is expected, along with a valid driver's license and clean driving record. The work environment usually has moderate noise, with occasional exposure to moving mechanical parts and outside weather conditions. The job regularly requires sitting and talking or hearing; frequently requires standing, handling objects, and reaching; and occasionally requires walking. The employee frequently lifts or moves up to 10 pounds and occasionally up to 25 pounds. Employment is subject to post-offer, pre-employment drug testing.

Requirements

High school diploma or GED.
An equivalent combination of education and experience may be accepted.
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to write speeches and articles for publication that conform to prescribed style and format.
Ability to effectively present information to top management, public groups, and/or boards of directors.
Ability to perform arithmetic with whole numbers, common fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret bar graphs.
Ability to solve practical problems and interpret instructions furnished in written, oral, diagram, or schedule form.
Moderate to advanced knowledge of Microsoft Office products.
Valid driver's license and clean driving record.
Ability to perform essential duties satisfactorily, with reasonable accommodations where applicable.

Nice To Haves

Associate degree in Business, Business Management, Marketing, or a related field.
Equivalent combination of education and experience.

Responsibilities

Coordinate day-to-day administration of the Certified Service Center (CSC) program.
Process CSC applications, reimbursements, rebates, credits, invoices, and related program documentation.
Respond to CSC and customer questions by phone and email.
Assist with quarterly marketing promotions, sales contests, Counterperson Programs, Power Plays, QMAP, and other customer programs.
Maintain spreadsheets, databases, program results, and supporting documentation.
Coordinate gift cards, promotional incentives, prizes, and program fulfillment.
Prepare routine marketing communications, letters, reports, and PowerPoint presentations.
Assist with vendor reimbursement requests, marketing support documentation, and program billing.
Coordinate routine website and promotional page updates.
Assist with registration and administrative support for company events, contests, golf tournaments, car shows, and conferences.
Review and process applicable invoices and payment requests.
Coordinate with Marketing, Sales, Accounting, vendors, stores, and other departments to ensure programs are completed accurately and on time.
Provide general administrative and project support to the Marketing Department.
Assist the Marketing team on special projects.
Maintain simple and complex databases through Access and/or similar software.
Plan and prepare for projects such as promotional premiums, rebate programs, Shop Talk/Tool Talk materials, printing projects, and catalog assembly and distribution.
Establish project plans, timelines, and goals.
Use a computer to compile statistical data.
Prepare reports, including charts and graphs, for presentations to management.
Perform other assigned job duties.