Auto Parts Marketing Programs & CSC Assistant

Replacement Parts•Little Rock, AR

23d

About The Position

The Auto Parts Marketing Programs & CSC Assistant combines marketing coordination with program administration. The role manages multiple projects, works with data and spreadsheets, communicates with customers and vendors, and keeps programs organized from start to finish. Responsibilities include monitoring Access databases, promotional records, special marketing program materials, mailing lists, marketing premiums and rebates, and printing functions, while providing excellent service to external and internal customers. The position supports the Certified Service Center (CSC) program and a range of customer marketing programs, promotions, events, and projects. It works closely with Marketing, Sales, Accounting, vendors, stores, and other departments to complete programs accurately and on time. Replacement Parts, Inc. and Crow Burlingame operate in the aftermarket automotive parts, paint, and heavy-duty parts business, with more than 1,400 employees across twelve states and approximately 220 locations.

Requirements

High school diploma or GED.
Moderate to advanced knowledge of Microsoft Office products.
Valid driver's license and a clean driving record.
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to write speeches and articles for publication that conform to prescribed style and format.
Ability to effectively present information to top management, public groups, and/or boards of directors.
Ability to perform arithmetic using whole numbers, common fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret bar graphs.
Ability to solve practical problems and interpret written, oral, diagram, or schedule-based instructions.
Ability to perform the essential functions of the job, with reasonable accommodations where applicable.
Employment is subject to post-offer, pre-employment drug testing.

Nice To Haves

An associate degree in Business, Business Management, Marketing, or a related field, or an equivalent combination of education and experience.

Responsibilities

Coordinate day-to-day administration of the Certified Service Center (CSC) program.
Process CSC applications, reimbursements, rebates, credits, invoices, and related program documentation.
Respond to CSC and customer questions by phone and email.
Assist with quarterly marketing promotions, sales contests, Counterperson Programs, Power Plays, QMAP, and other customer programs.
Maintain spreadsheets, databases, program results, and supporting documentation.
Coordinate gift cards, promotional incentives, prizes, and program fulfillment.
Prepare routine marketing communications, letters, reports, and PowerPoint presentations.
Assist with vendor reimbursement requests, marketing support documentation, and program billing.
Coordinate routine website and promotional page updates.
Assist with registration and administrative support for company events, contests, golf tournaments, car shows, and conferences.
Review and process applicable invoices and payment requests.
Work with Marketing, Sales, Accounting, vendors, stores, and other departments to ensure programs are completed accurately and on time.
Provide general administrative and project support to the Marketing Department as needed.
Assist the Marketing team on special projects.
Maintain simple and complex databases using Access and/or similar software.
Plan and prepare major projects, including promotional premiums, rebate programs, Shop Talk/Tool Talk materials, printing projects, and catalog assembly and distribution.
Establish project plans, timelines, and goals.
Use a computer to compile statistical data.
Prepare reports, including charts and graphs, for presentations to management.
Perform other assigned job duties.