Counter Pro Sales

Advance Auto Parts • Owen Sound, ON

146d • $17 - $20 • Onsite

About The Position

The role has expert parts knowledge. This role is responsible for providing advanced automotive problem resolution including identification, trouble shooting and project assistance for customers. The role has in-depth knowledge of the store inventory and maintenance processes.

Requirements

• Parts and automotive system knowledge skills
• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating POS and Parts lookup systems
• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English; communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Strong organizational skills
• Ability to work an assortment of days, evenings, weekends and holidays as needed
• High school diploma or general education degree (GED)

Nice To Haves

• Prior automotive parts experience is a plus
• Sales ability with past experience in customer service

Responsibilities

• Provide quality customer service in Auto Parts sales to commercial accounts and walk in customers
• Achieve personal / store sales goals and service objectives
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including stock put away, cycle counts, back stock, etc.
• Store Cleanliness

Benefits

• Opportunity to work for one of the largest after-market auto parts provider in North America
• Visibility to career growth opportunities across the entire Advance Auto Parts organization
• Unlock earning potential with monthly or annual performance bonuses—eligibility varies by role.
• Access to a robust online training system for personal or leadership development
• A rewarding organizational culture through our team member recognition program
• Group health, dental, disability and life insurance coverage
• Employee discounts
• Financial benefits including group RRSP with employer contribution and discounted stock purchase plans for all permanent team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees