Auto Parts Coordinator

Boyd Group Services•Greenfield, IN

21d•$17 - $23

About The Position

The Auto Parts Coordinator is responsible for providing an exceptional customer experience while managing the ordering, receiving, storage, distribution, and return of parts for repair orders. The role verifies the accuracy and quality of incoming parts in a timely manner according to production schedules and vehicle needs, and supports the shop’s repair process by coordinating with vendors and team members. The coordinator enters and reconciles parts invoices and related records in the management information system, tracks parts by repair order, communicates price changes, and monitors vendor performance and negotiated discounts. The position also involves supporting the WOW Operating Way plan and completing other duties as assigned. Physical demands include frequently bending, crouching, reaching, and handling tools, as well as lifting materials weighing over 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

Requirements

High school diploma or equivalent.
1–3+ years of experience working with automotive parts; auto body parts experience is a bonus.
Customer-service orientation and strong organizational ability to manage pressure and conflicting demands, prioritize tasks, and take initiative in problem-solving situations.
I-CAR Registered, working toward Gold Class certification.
Communicate effectively, verbally and in writing.
Strong attention to detail and a high degree of accuracy.
Ability to manage a fast-paced environment, multitask, and work under pressure.
Working knowledge of vehicle repair practices.
Solid problem-solving abilities.
Above-average computer proficiency and organizational skills.
Ability to succeed in a fast-paced work environment and work well with others toward common goals.
Frequently bend, crouch, reach, and handle tools.
Lift materials weighing over 50 pounds.

Nice To Haves

Auto body parts experience.
Working knowledge of Summit and Repair Centre management information systems.
Working knowledge of Mitchell and Audatex.
Experience with Car-part, Progi, APU, and LKQ B2B parts-sourcing tools.

Responsibilities

Ensure consistent execution of the WOW (Wow Operating Way) plan.
Communicate customer requests and needs to appropriate team members.
Work with vendors to order and receive parts specified on repair orders, confirming their quality, correctness, and quantity, and identifying parts needed to complete repairs.
Distribute parts to the shop in a timely manner according to the production schedule.
Enter parts invoices into the recommended Management Information System (MIS).
Label and track parts by repair order number and store them with the vehicle and/or scheduled repairs.
Communicate Parts Price Changes (PPI) to required team members.
Order and receive supplemental parts in the MIS and monitor the performance of parts, materials, and sublet vendors.
Reconcile the parts vendor invoice history report daily.
Ensure invoices and credit memos are posted and filed or scanned in a timely manner.
Verify vendor invoices include the correct negotiated discount to maintain proper profit margins.
Perform other duties as assigned.

Benefits

Annual paid time off (PTO) plans.
Two weeks of paid parental leave for full-time employees who work a minimum of 30 hours per week.
Six paid holidays annually.
Medical, prescription drug, dental, and vision insurance effective on Day 1.
401(k) retirement plan with company match.
Employer-paid short-term disability and life insurance.
Additional voluntary life insurance.
Continuing education opportunities.
Free prescription or non-prescription safety glasses annually.
Annual voluntary uniform stipend.
Voluntary daily pay option.