Auto Parts Coordinator
About The Position
The Auto Parts Coordinator is responsible for providing an exceptional customer experience by proactively managing the ordering, receiving, storing, dispatching, and returning of parts for each repair order. The role verifies that parts are accurate and of suitable quality, and that they arrive in time for the production schedule and vehicle needs. The coordinator works with vendors and shop team members, tracks parts and invoices in the designated systems, and supports timely, accurate repair operations. Duties and responsibilities may change at any time with or without notice.
Requirements
- High school diploma or equivalent.
- 1–3+ years of experience working with automotive parts; auto body parts experience is a bonus.
- Customer-service orientation and strong organizational ability to manage pressure and conflicting demands, prioritize tasks, and take initiative in problem-solving situations.
- I-CAR Registered, working toward Gold Class certification.
- Effective verbal and written communication skills.
- Strong attention to detail and a high degree of accuracy.
- Ability to manage a fast-paced environment, multitask, and work under pressure.
- Working knowledge of vehicle repair practices.
- Solid problem-solving abilities.
- Above-average computer proficiency and organizational skills.
- Ability to keep up and succeed in a fast-paced working environment and work well with others to achieve common goals.
- Frequently bend, crouch, reach, and handle tools.
- Lift materials weighing more than 50 pounds.
Nice To Haves
- Auto body parts experience.
- Working knowledge of Mitchell and Audatex.
- Experience with Management Information Systems such as Summit and Repair Centre.
- Experience with parts-sourcing tools such as Car-part, Progi, APU, and LKQ B2B.
Responsibilities
- Ensure consistent execution of the WOW (Wow Operating Way) plan.
- Communicate customer requests and needs to appropriate team members.
- Work with vendors to order and receive parts specified on repair orders, verifying their quality, correctness, and quantity and identifying the parts needed to complete shop repairs.
- Distribute parts to the shop in a timely manner according to the production schedule.
- Enter parts invoices into the recommended Management Information System (MIS).
- Label and track parts by repair order number and store them with the vehicle and/or scheduled repairs.
- Communicate Parts Price Changes (PPI) to required team members.
- Order and receive supplemental parts in the MIS and monitor the performance of parts, materials, and sublet vendors.
- Reconcile the parts vendor invoice history report daily.
- Post and file or scan invoices and credit memos in a timely manner.
- Verify vendor invoices include the correct negotiated discount to maintain proper profit margins.
- Perform other duties as assigned.
Benefits
- Annual paid time off (PTO) plans.
- Two weeks of paid parental leave for full-time employees working a minimum of 30 hours per week.
- Six paid holidays annually.
- Medical, prescription drug, dental, and vision insurance effective Day 1.
- 401(k) retirement plan with company match.
- Employer-paid short-term disability and life insurance.
- Additional voluntary life insurance.
- Continuing education opportunities.
- Free prescription or non-prescription safety glasses annually.
- Annual voluntary uniform stipend.
- Voluntary daily pay option.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
