Auto Parts Coordinator

Boyd Group Services•Las Vegas, NV

6d•$16 - $23

About The Position

The Parts Coordinator provides an exceptional customer experience by proactively managing the ordering, receiving, storing, dispatching, and returning of parts for each repair order. The role verifies the accuracy and quality of parts received in a timely manner according to the production schedule and vehicle needs, and supports the successful completion of repairs by ensuring parts are identified, tracked, and distributed appropriately. The coordinator works with vendors and shop team members, enters invoices and supplemental parts into the management information system, monitors parts and vendor performance, and maintains accurate invoice and credit memo records. This position requires strong customer service, organization, attention to detail, and the ability to manage competing demands in a fast-paced environment. The role also involves physical tasks such as bending, crouching, reaching, handling tools, and lifting materials over 50 pounds.

Requirements

High school diploma or equivalent.
1–3+ years of experience working with automotive parts.
Customer-service orientation and strong organizational ability to manage pressure, conflicting demands, and task priorities.
Initiative in problem-solving situations.
I-CAR Registered, working toward Gold Class certification.
Effective verbal and written communication skills.
Strong attention to detail and a high degree of accuracy.
Ability to manage a fast-paced environment and multitask under pressure.
Working knowledge of vehicle repair practices.
Working knowledge of Summit and Repair Centre management information systems.
Working knowledge of Mitchell and Audatex.
Experience or knowledge with parts sourcing tools: Car-part, Progi, APU, and LKQ B2B.
Solid problem-solving abilities.
Above-average computer proficiency and organizational skills.
Ability to succeed in a fast-paced work environment and work well with others toward common goals.
Frequently bend, crouch, reach, and handle tools.
Ability to lift more than 50 pounds of materials.

Nice To Haves

Experience with auto body parts.

Responsibilities

Ensure consistent execution of the WOW (Wow Operating Way) plan.
Communicate customer requests and needs to appropriate team members.
Work with vendors to order and receive parts listed on repair orders, confirming their quality, correctness, and quantity.
Accurately identify parts needed to complete repairs in the shop.
Distribute parts to the shop in a timely manner according to the production schedule.
Enter parts invoices into the recommended Management Information System (MIS).
Label and track parts by repair order number and store them with the vehicle and/or scheduled repairs.
Communicate parts price changes to required team members.
Order and receive supplemental parts in the MIS and monitor performance of parts, materials, and sublet vendors.
Reconcile the parts vendor invoice history report daily.
Ensure invoices and credit memos are posted and filed or scanned in a timely manner.
Verify vendor invoices reflect the negotiated discount to maintain proper profit margins.
Perform other duties as assigned.

Benefits

Annual paid time off plans.
Two weeks of paid parental leave for full-time employees working a minimum of 30 hours per week.
Six paid holidays annually.
Medical, prescription drug, dental, and vision insurance effective on Day 1.
401(k) retirement plan with company match.
Employer-paid short-term disability and life insurance.
Additional voluntary life insurance.
Continuing education opportunities.
Free prescription or non-prescription safety glasses annually.
Annual voluntary uniform stipend.
Voluntary daily pay option.
May be eligible for bonuses tied to individual or business initiatives.