Auto Parts Coordinator

Boyd Group Services•Marion, IN

6d•$16 - $20

About The Position

The Parts Coordinator is accountable for providing an exceptional customer experience by proactively managing the ordering, receiving, storing, dispatching, and returning of parts for each repair order. The role helps ensure parts are accurate, in good condition, and available in time to meet the production schedule and vehicle needs. The coordinator works with vendors and shop team members to support repair work, maintain accurate records, and protect profit margins.

Requirements

High school diploma or equivalent.
1–3+ years of experience working with automotive parts.
Customer-service orientation and strong organizational ability to manage pressure and conflicting demands and prioritize tasks.
Initiative in problem-solving situations.
I-CAR Registered and working toward Gold Class certification.
Effective verbal and written communication skills.
Strong attention to detail and a high degree of accuracy.
Ability to manage a fast-paced environment, multitask, and work under pressure.
Working knowledge of vehicle repair practices.
Working knowledge of Summit and Repair Centre MIS.
Working knowledge of Mitchell and Audatex.
Above-average computer proficiency and organizational skills.
Solid problem-solving abilities.
Ability to succeed in a fast-paced work environment and work well with others toward common goals.
Frequently bend, crouch, reach, and handle tools.
Lift materials weighing more than 50 pounds.

Nice To Haves

Experience with auto body parts.
Experience with parts-sourcing tools: Car-part, Progi, APU, and LKQ B2B.

Responsibilities

Ensure consistent execution of the WOW (Wow Operating Way) plan.
Communicate customer requests and needs to the appropriate team members.
Order and receive parts from vendors as indicated on repair orders, confirming their quality, correctness, and quantity.
Identify the parts required to complete repairs in the shop.
Distribute parts to the shop in time to meet the production schedule.
Enter parts invoices into the recommended Management Information System (MIS).
Label and track parts by repair order number and store them with the vehicle and/or scheduled repairs.
Communicate Parts Price Changes (Parts Price Increases) to required team members.
Order and receive supplemental parts in the MIS and monitor performance of parts, materials, and sublet vendors.
Reconcile the parts vendor invoice history report daily.
Ensure invoices and credit memos are posted and filed or scanned in a timely manner.
Verify vendor invoices reflect the negotiated discount to maintain proper profit margins.
Perform other duties as assigned.

Benefits

Annual paid time off (PTO) plans.
Two weeks of paid parental leave for full-time employees who work a minimum of 30 hours per week.
Six paid holidays annually.
Medical, prescription drug, dental, and vision insurance effective on Day 1.
401(k) retirement plan with company match.
Employer-paid short-term disability and life insurance.
Additional voluntary life insurance.
Continuing education opportunities.
Free prescription or non-prescription safety glasses annually.
Annual voluntary uniform stipend.
Voluntary daily pay option.