Auto Glass Repair Shop Manager - Store#227

Driven Brands Inc.•Tempe, AZ

7d•$50,000 - $65,000•Onsite

About The Position

Auto Glass Now is seeking a motivated and customer-focused Shop Manager to lead a team of Auto Glass Technicians. As the second largest auto glass repairer in America, we pride ourselves on delivering exceptional customer experiences and high-quality auto glass repair, replacement, and calibration services. This role offers paid training and significant opportunities for career growth, with many of our management team members starting in entry-level positions. We are looking for individuals who are people-oriented, driven, and possess strong leadership potential. Experience is valued but not required, as we provide comprehensive paid training to equip you with the skills needed to manage a shop location effectively.

Requirements

Must be able to lift to 50 pounds
Must be able to maneuver around vehicles to position yourself safely during installations
Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling, and turning
Must be willing to work in hot/cold weather conditions if necessary
Must have a valid driver’s license
Must pass a drug test for safety
Must be willing to work early hours and up to 55 hours per week on occasion
Must have basic computer operating skills

Responsibilities

Recruiting, interviewing, onboarding, & training new Glass Techs and Customer Service Reps
Creating employee schedules & submitting payroll
Controlling inventory: Conduct End of Period (EOP) and End of Year (EOY) inventory
Balance registers, close out invoices, and make bank deposits
Placing product orders and physically restocking inventory as necessary
Understanding the shop’s financials to drive results and utilize budget wisely
Conducting quarterly employee evaluations
Supporting other team members with duties such as responding to customers questions and repairing glass
Providing excellent customer service