Experienced Auto Glass Installation Technician

Safelite • Colorado Springs, CO

1d • $24 - $32 • Onsite

About The Position

Safelite is hiring an experienced Auto Glass Installation Technician. The position may be filled at the Technician, Senior Technician, or Master Technician level based on experience, qualifications, technical capabilities, and certifications. Senior and Master Technicians may also coach and mentor colleagues and provide technical leadership. The role provides vehicle glass repair, replacement, and recalibration services at a Safelite Shop or Mobile Glass Shop, with a focus on safety, quality, efficiency, and customer service. The schedule is Monday through Saturday, with Sunday and one additional weekday off. Start and end times may vary to accommodate customer needs.

Requirements

• Technician: Typically 1 or more years of vehicle glass installation, repair, replacement, recalibration, or closely related automotive service experience.
• Senior Technician: Typically 3 or more years of vehicle glass experience, demonstrated technical proficiency and quality performance, and ability to work independently.
• Master Technician: Typically 5 or more years of vehicle glass experience, advanced technical expertise, and demonstrated mentoring, coaching, or training capability.
• High school diploma or GED/equivalent preferred.
• Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds; stand for extended periods; and bend, twist, and work in tight spaces.
• Ability to use hand and power tools safely and effectively and computerized diagnostic tools for recalibrations and troubleshooting.
• Ability to operate a motor vehicle in accordance with applicable laws and agreement to monitoring through in-cab vehicle safety camera/video surveillance technology.
• Ability to work outdoors for extended periods in varied weather and extreme temperatures, and to work with chemicals, including flammable chemicals, as applicable.
• Ability to work scheduled days with flexibility in start and end times to accommodate customer needs.
• Strong customer service, professionalism, problem-solving, and troubleshooting skills, both independently and collaboratively.
• Ability to read, write, and interpret English and technical directions; communicate orally by phone and in writing through a computer or other electronic means.
• Ability to maintain a professional appearance and follow company uniform and PPE policies.
• Willingness and ability to maintain stable performance under pressure or opposition, including time pressure and productivity measures.

Nice To Haves

• Passion for craftsmanship and quality work.
• Interest in emerging vehicle technology and ADAS systems.
• Desire to continue growing within the trade.
• Interest in mentoring others for Senior and Master Technician levels.

Responsibilities

• Provide vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop efficiently, safely, and to quality standards.
• Clean customer vehicles after every job.
• Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
• Operate Safelite tools and technologies, including True Seal®, Ezi-Wire™, Glass Table System (GTS), applicable chemicals, work order and customer administration systems, and Mobile Resource Management (MRM) technology.
• Safely operate company and customer vehicles throughout the workday.
• Communicate with scheduled customers in person, by text, and by phone; present, promote, and sell Safelite promotional items and services.
• At Senior and Master levels, serve as a technical resource, support technician development, share best practices, and assist with coaching and mentoring.
• Perform other duties as assigned and comply with company policies and standards.

Benefits

• 401(k) plan with company matching.
• Medical plans.
• Paid time off, holidays, and volunteer days.
• Option to buy additional PTO or sell unused time, up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and tools and resources needed for the job.
• Career pathway from Technician to Senior Technician to Master Technician, with opportunities in mentorship, training, and leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED