Auto Field Appraiser- Rhode Island

Sedgwick•Providence, RI

28d•Onsite

About The Position

Sedgwick is seeking a driven professional to join their team as an Auto Field Appraiser in Rhode Island. This role involves taking ownership of field appraisal assignments for corporate fleets and insurance partners, with a strong focus on autos. The appraiser will ensure accuracy, efficiency, and exceptional client satisfaction by performing vehicle inspections, determining repair costs, and negotiating with shops. This is a field-based position requiring independent work and management of a local territory. Sedgwick emphasizes a caring culture, work-life balance, and opportunities for career growth, having been recognized by Newsweek and Fortune as a great place to work.

Requirements

Four (4) years of insurance or body shop experience required.
Good technical knowledge of auto appraisals.
Knowledge of client operations and labor regulations.
Excellent oral and written communication.
PC literate, including Microsoft Office products.
Analytical and interpretive skills.
Strong organizational skills.
Excellent interpersonal skills.
Excellent negotiation skills.
Good judgment and discretion skills.
Ability to manage multiple projects and set priorities.
Ability to work in a team environment.
Ability to meet or exceed Performance Competencies.
CCC One experience.

Nice To Haves

Bachelor's degree from an accredited college or university preferred (but not required).
Licenses as required, as needed.
Professional certifications as applicable to line-of-business preferred.
If the employee is required to obtain licensing applicable to their role, they will have 60 days to complete the training and testing.

Responsibilities

Set appointments same day, inspect within 24 hours and write estimate car side.
Ensure proper vehicle tear down.
Determine repair time allotments and required labor operations.
Make accurate repair/replace decisions.
Assess and apply pre-existing damage, complete accurate total loss evaluations.
Negotiate agreed price with shop decision maker and set time bound expected completion date per Client Guidelines.
Review and assess the validity of all supplement requests.
Proactively provide customers with information regarding their vehicle’s cost of repair estimate and explain claims/repair process.
Maintain accurate vehicle’s cost of repair estimate and explain claims/repair process.
Negotiate advanced fees for tow, tear down, and storage on all vehicles that are determined to be a financial total loss at a repair facility or tow yard.
Provide extraordinary customer service to all parties involved in the claims process.
Perform other duties as assigned by management or as needed.
When not in the field, assist quality assurance team and be available for desk appraisal work as needed.