Auto Field Adjuster

Allstate • Pasadena, CA

1d • $26 - $46 • Hybrid

About The Position

The Auto Field Adjuster is responsible for working in the field to assess vehicle damage, conduct on‑site inspections, and accurately document losses. This role includes writing repair estimates in accordance with company guidelines, taking detailed photographs of vehicle damage, and managing the full estimating process, including supplements and negotiations with repair facilities and other vendors. The appraiser schedules and completes inspections efficiently, maintains thorough documentation, and communicates clearly with customers and partners. A strong focus on exceptional customer service is essential, ensuring customers are informed and supported throughout the claims process. We are seeking an Auto Field Appraiser in the El Monte, CA or the Pasadena, California area with prior insurance carrier experience in an auto field appraisal or estimating role. The ideal candidate will have hands‑on experience handling supplements and repair negotiations and be proficient in industry‑standard estimating software such as CCC, Audatex, or Mitchell. This role requires strong field assessment skills, attention to detail, and the ability to work independently while delivering accurate estimates and excellent customer service.

Requirements

• Prior insurance carrier experience in an auto field appraisal or estimating role
• Hands-on experience handling supplements and repair negotiations
• Proficient in industry-standard estimating software such as CCC, Audatex, or Mitchell
• Strong field assessment skills
• Attention to detail
• Ability to work independently
• Authorization to work in the United States

Nice To Haves

• Auto Collision Repair
• Auto Damage Appraisal
• CCC ONE
• Effective Written Communication
• Goal-Oriented
• Negotiation
• Organizing
• Time Management

Responsibilities

• Interprets regulatory compliance and fair claims practices
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
• Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training
• Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities
• Builds mastered relationships with both internal and external customers

Benefits

• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse
• Monthly connectivity reimbursement for eligible remote employees
• Opportunity to shape the future of protection
• Support for causes that mean the most to you

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed